SunCom / No loyalty
I have been on the phone for the last four hours trying to figure out a $300.00 roaming charge. I was told that my plan changed from a national one to a regional one but that there are no notes supporting that change. Also since the time of the "change", I've been outside of the regional calling area and never had any roaming charges. So now, conveniently I have $300.00 roaming charges and a "change" that took place with no note to support such and in the middle of the t-mobile transition and no one knows anything or can help and my services have been suspended. T-mobile know nothing and Suncom is falling off the map as I hold on the line!! Someone please help me...what can I do (legally)?