SUBMIT A COMPLAINT

Sun 1 PEreservation for 30 dec, 31 dec 2018 and 1 jan 2019

Hi I am Charles Daniels from Kimberley. I made a reservation for the dates mentioned above in August 2018 by email as requested. I asked the person who was on duty to email me the banking details so I can make a payment upfront and he never did. I called again in September and was told that the person who helped me was out but he will be asked to call me back. He never did. I went to Sun 1 Kimberley to call on my behalf to check if they got my email for my booking. They did find my email and the lady told the lady from Sun 1 Kimberley that she will get into contact with me to secure my booking. I was never called. When I called again around 20 November 2018 I was told that there was no booking in my name and that there was no space for the dates I wanted. I would appreciate it if you could look into the matter and email me on [protected]@gmail.com

Fa
Nov 24, 2018

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