The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Summer Bay Resort / I was scammed

1 United States Review updated:
Contact information:

Summer Bay Resort - what can I say? Like million others out there, I'm severely burnt and was scammed from this so called vacation package bought from Summer Bay. Someone got to do something about this. Government agency, please do review their business practice, they do not tell you everything when they try hard to sell to you. Next thing you know, you end up burning your pocket for it. I now just gave up on my initial purchase and rather not go to their resort than going there and being scam once more on their Timeshare sales tactic. I'm extremely disappointed with Summer Bay. Please think twice before you buy anything from them.

Va
Sort by: UpDate | Rating

Comments

  • Lp
      24th of May, 2008
    0 Votes

    I was recently (yesterday) solicitated by the Summer Bay Resort company. Even tho i had never heard about them before in the past, they called at my home by my real name . One lady named Sharon Amato told me that i had won some kinda contest for participating a survey on the internet and that i had been chosen to participate in a summer bay resort trip in order to promote the company to all my friends and family in Canada.

    I was kinda skeptical as to which kinda scam was that.. anyhow she started to tell me how wonderful the trip there was and making all kinds of promises like that i was going to get two tickets for sterling and Daytona USA. Also that i was getting 4 days and 3 night at summer bay resort and 3 days 2 nights at "Bahama cruise" w/e that is plus some ticket for universal studio or Disney or a 1 week car rental.

    That the whole thing was worth 1400, 00$ apparently and that i had 18 months to claim it.Sounded good until she asked me for my Credit Card number over the phone which i obviously refused to divulge because it sounded fishy being called by stranger asking your CC card number. Anyhow i was then transfered to a man who said i had to pay 300, 00$, i told him that i had left my credit card at my dad's house( which was a lie of course) then he prompted me to call him in order to get the CC info.After that point i was unsure what to do... then the man said "what prevents you from giving me the info".
    I answered the guy, please send me a email with the exact details because i cannot make decision right
    now.Then he hanged up the phone and i haven't heard from them since...

    I'm just a young guy i never traveled outside Canada, i dunno what kind business practices are these but its not really "cool' to be called over the phone by scammers who promise false stuff or just desperate sale mens trying to make a buck any way possible.

    Louis-Philippe Cloutier Gauthier, Montreal QC Canada

  • Ad
      15th of Jun, 2008
    0 Votes

    I just finished the conversation over the phone with one of the Summerbay Resorts Representatives. She called and offered us a free staying for 4 days and 3 nights at the Summerbay Resort and 3days and 2 nights at the Daytona Beach. At the end, she asked me for the CC number which I refused immediately to give to her. I asked her how do I know that she reperesents the summerbay resort or saying to her that this offer sounds too good to be true please, repeat it again to me (thinking this is a SCAM, how they make the money evean if she DOES represent the summerbay resort!?) While she startet to speak about their graet offers, I started to google the "summerbay resort". Quickly I checked some of the links and this website was one of the links. I read two complaints and I told her to stop scamming people around and THIS IS NOT FOR ME. I would like to thank this website for the great help.

  • Kj
      11th of Jul, 2008
    0 Votes

    I took a survey and they call just like the rest of yous but they told me that they where from disney vacation center and charge me 149.00 for two adult tickets to disney and to the kennedy space center. I made the mistake to google them after they got me at a bad time for me and a good time for them cause i said yes. So i google them and found out that they are not part of disney. So i'm having my credit card get a refund on it ( i guess good luck to me) Cause i have been trying to call them for a refund and could 'nt get thru

  • An
      9th of Aug, 2008
    0 Votes

    Way to go everyone. Although I cannot get my money back, I am extremely happy that someone else can escape from their scam. They are eating up $300 of mine, but in return, I made a promise that with that $300 they scam from me, they can be sure that I will bring my concern to this world wide web and at least 3, 000 more people are aware of this. If anyone else in here need any help or information for a refund (if you purchase it within 7 days you are able to get your full refund back), please contact me. If it's too late for a refund and you'd like to file a formal complaint please do so at BBB and 800helpfla.com. This way you'll help others from falling into the same trap.

    If you do not have the time to do so, I'll fill out the forms for you (ofcourse your personal information can be filled by you and I will not ask about it). I will help you fill out the complaint portion and get you the right form. All you do is fill out your personal information and you can directly email your complaint. I am willing to do this because I just hate Summer Bay able to get away with this just because people do not have the time or able to get the form to file a formal complaint. It's good that we do it on here, but it'll prompt a law investigation if enough people raised their concerns.

  • Ke
      13th of Aug, 2008
    0 Votes

    Summer Bay Resort doesn't serve customers of Canada.

  • Ki
      14th of Oct, 2008
    0 Votes

    i have no idea they gave me there number i got through to them just not the summberbay place.i have called them 6 times n i get the same person n an other number with a different person all the time..soo yea im not sure they sound to good to be true im not sure...

  • Ra
      24th of Dec, 2008
    0 Votes

    well at least i got off light. they got me for 45.00 for the so called promotion fee as was advertised on the radio. i registered and in a couple of days things had changed at home as things do. i called them to cancel the package and this is when things came to a head. i was transfered to three different numbers then i was put in touch with another number in which a female named nina told me that i would have my refund. well almost a month and guess what??? i called and one guy said nina was not there and started harrasing asking if i was threatening him because he would call the FBI!! i hung up and called again, another person said they had no nina but when i asked for a higher up was given an email address for a person named kerrie their (director of marketing). i am going to send a mail now. in case you want to try here it is kdavis@summerbayresort.com good luck ray

  • It
      4th of Jan, 2009
    0 Votes

    I too got scammed. We bought one of their packages with free nights for $300. The first day we arrived in Orlando, they put us up at the Summer Bay Inn - a roach infested motel - which forced us to pay $$$ to upgrade to a condo at their resort! In Ft lauderdale, they put us up at a resort which was 1 hour from the beach, kept up waiting 90 minutes to start a presentation at 2:30 in the afternoon! and then tried to keep us there for another 2 hours for a timeshare presentation!
    Stay away from this company!!!

  • Cj
      18th of May, 2009
    0 Votes
    Summer Bay Resorts - Scammed
    Summer Bay Resorts
    665 Sinclair Avenue
    Staten Island
    New York
    United States
    Phone: 718-300-3907
    Mysuumerbayresorts.com

    After purchasing a package for $498.00 USD, After agreeing and reading the terms and conditions, After speaking to THEIR LEGAL DEPARTMENT (Mind you THE LEGAL DEPARTMENT WAS NASTY AND RUDE) don't waste your energy fighting..
    For such a company to be in business for 20 years, these people are high powered salespeople..They train their sales people very well, they are quick to take your money, they are quick to hang up the phone on you, they are quick to transfer your phone calls, they are also schreud and use the practice of Florida Time Share laws to prevent you the customer from getting back a refund...(I tried to fight) but it didn't work for me...So folks here is my story.. Just like the rest of you..After purchasing a time share sales vacation package I arranged and booked my travel dates for my mother and I (notice, I SAID MY MOTHER ANd I) both gainfully employed, working..We were refused and turned away* because according to the Summer Bay Resorts Terms and conditions, vacation packages are only for folks age 23 and over and spouses only. Little do they mention, family members are prohibited. Although, their terms and conditions mention married couples and Families are allowed to attend their 90 minute presentations ect. However, I argued this and was told by their lawyers...that the state of Florida Law Time Share "sales" is for Spouses only..I never heard of this, therefore I will enclosed the following...
    Sales Incentives
    Timeshare resorts sometimes offer free lodging to potential buyers in exchange for their attendance at a presentation about properties the developer has for sale. A free Vacation Certificate may be offered by telephone, mail, or from the Internet. Offers vary, but they are often for a three day, two night stay at the resort itself or a nearby hotel. Nearly all offers are subject to certain conditions, including age and income requirements. ***Both spouses*** must usually attend a sales presentation and upon arrival participants are often asked to provide proof of identity. Advance deposits, which may not be refundable, are often required to guarantee the time. Any charge termed a processing fee is probably nonrefundable. If deposit funds are actually called a deposit, refunds may be given at the location or at the end of the stay.

    State Regulation
    Most states now regulate timesharing, either under existing state land sale laws or under laws that were specifically enacted for timesharing. The regulating authority is usually the Real Estate Commission in the state where the timeshare property is located.

    FLORIDA: Under the Florida Vacation Plan and Timesharing Act, purchasers may cancel Timeshare contracts within 10 calendar days after the date the contract is signed if the seller is notified of the cancellation in writing. Any attempt by the seller to obtain a WAIVER of the cancellation right is void and of no effect. While closing documents may be executed, the closing cannot actually take place until the 10 day cancellation period has expired

  • Ga
      13th of Jan, 2010
    -1 Votes

    I too got scammed big time by these criminals. I ordered the ABS rocket from a commercial on TV and was then transferred to this bogus line thinking it was a good deal. I would not be taking this lightly since I have notified most of the fraud departments about this site.

    http://www.greatvacationsnow.com/

    This is the bogus customer service number : 1-866-280-3120 in the USA

  • Wa
      16th of Feb, 2010
    0 Votes

    well i got scammed from the sounds of it! too. but i havnt tried to get in touch with them! and it sounds like it will be a waste of time trying! i have also been sacammed for 3000$ on some other scams WTF

  • Gl
      28th of Feb, 2010
    0 Votes

    Has anyone out there had a good time at Summer Bay or is it all bad news. I bought package last June but have not taken up any of the offers yet. I would have to fly from Ireland. Reading comments from others who have gotten stung should i just forget all about it. M

  • Os
      31st of Mar, 2010
    +1 Votes

    i have just got off the phone from them i was speaking to an operator named nina cruz, when she had confirmed my claim was ok she then put me on to hwr manager who was going through the package details with me i apparently won a $3000 shopping spree voucher or something to that effect.when she had gone through most of the details which was part a 7 day free car rental she said i need a valid drivers licence and major credit card which she then asked if i had i said no but my partner does she then said sorry but maybe i could holiday with them at another time as these were requirements for the package she then literally hung up on me so i think yes it is a scam and luckily i didnt get caught i always get these you won pop-ups on the computer and never do anything and just this time i said id check it out but in future i will just ignore any offer that sounds to good to be true

  • So
      31st of Mar, 2010
    +1 Votes

    If you want something look for the business yourself and get refferals from friends and family.

    Never accept something that comes from your email, regular mail, or above all a phone call from someone you did not give your number too. Even if you had put your name in for a contest, decline...

    I am sorry to hear all of these complaints. Be careful in every way, especially when it comes down your money.

    My friend said when she checked into a 90 minute timeshare seminar she did not pay anything up front. She was offered a free trip with no obligations. She then can decide if she wants there time share or not.

    Check out there resorts first yourself then see if that is what you want to do.

    Always check the BBB in these situations and these awesome sites. I would do this for any businses you are looking to invest in.

    I hope everyone from here on will not get scammed again.

    I almost got scammed today. I called a friend that has a time share and she sent me this website. Thank god for your friends support..

  • Sy
      21st of Apr, 2010
    0 Votes

    I absolutely agree with the complaints and will be filing with the Better Business Bureau. My husband erroneously called this company when they announced a "contest" on the radio. Unfortunately he was very gullible and thought he had won tickets to DisneyWorld in Orlando, FL. The scam was that all he had to pay for was the taxes and he gave them his credit card information. He called me right away to give me the "good news" but I told him it was ridiculous because we were in Los Angeles and couldn't afford the airfare to fly us out there. I told him to call right back to cancel it and they said it was non-refundable! Supposedly we had 2 years to call in and use those tickets but when the time was almost due I wanted to see what information they had for us and none of their phone numbers worked! All of them were out of service. That scam cost us over $300.00US. Now, another company is contacting him saying that Summer Bay Resort was a fraud but that THEY have a better package! if we would only pay the difference of $100+ because prices have gone up! My husband told them he had to talk to me first and did not give them any information. During the course of the following hour, they called him back 4 times! trying to get his info. Well, he learned the first time and did not give them any credit card information. You know something is not right when a company is harrasing you for a sale. They are desperate. No honest, reputable company is going to behave in that manner.

  • Sa
      24th of Jul, 2010
    +1 Votes

    my name is saincilia aly.last night a gentle man called me then he hang up.please call me back using the same number.thank you

  • Sa
      24th of Jul, 2010
    0 Votes

    my name is saincilia aly.i won. and someone call me and then he hanged up. plese call me back.

  • Si
      26th of Jul, 2010
    0 Votes

    this is funny to me how a group of people can complain so much and not say anything this is a great company I had a blast with my vacation package. I think you are all a bunch of losers with a gripe and wanna complain for nothing

  • Ra
      24th of Aug, 2010
    0 Votes

    I bought the same package from summer bay, they had us stay at Calypso cay resort that is about a hundred years old disgusting and the worst place I have ever been. The bed was like sleeping on box springs but was lumpy. The tub was so stained dirty they had to put bath mat in it. We checked out early but not before Summer bay charged me taxes when I made the reservation and then I had to pay taxes at the hotel or they would not check us in. We went to the timeshare presentation, which said they bought our names from summer bay so it wasn't their fault. so I guess summer bay is selling names if you dont choose to pay the extra money to stay at their condo. This was a horrible thing. I will say we got the 2 disney tickets but that is about it. I am sure we wont get to go to all of the other trips that were promised, oh yeah I forgot you do have to go to a timeshare presentation at each place they tell you they are giving to you for the cost of $300 bucks. What a huge scam.

  • Ma
      25th of Aug, 2010
    0 Votes

    WOW THIS SO CALLED SUMMER BAY PACKAGE SOUNDED LIKE A DEAL OF A LIFE TIME, JUST AN HOUR AGO I THOUGHT I'D BE CHILLEN IN COSTA RICA SMOKING COHIBAS BUT HA HA SHAME ON ME FOR BELIEVING THAT CRAP!! I KNEW IT WAS A SCAM FROM THE MOMENT THAT REPRESENTIVE DUDE JEFF SAID IF HE COULD GAIN 2% OF MY TRUST THE OTHER 98% WILL BE GUARANTEED! OR SOMETHING LIKE THAT..LOL I DECIDED TO TEST THEM ON THERE PROPOSAL AND SAID NAW I NEED TIME TO RESEARCH AND THINK ABOUT YOUR OFFER, SURE ENOUGH JEFF PUTS ANOTHER GUY ON THE PHONE. SOME GUY NAMED ADAM MONROE, S*#* I GIVE HIM HIS PROPS BECAUSE HE COULD TALK SOME GAME! LOL MR. MONROE GAVE ME HIS DIRECT LINE (386)-868-2931 AND TOLD ME TO CALL HIM WITH-IN THE HOUR WITH MY ANSWER. THE ICING ON THE CAKE IS WHEN SOME GIRL ANSWERED THE PHONE AND ASKED WHAT MY CALL WAS CONCERNING "DEFENSIVE". I TOLD HER IT WAS ABOUT THE ORLANDO/COSTA RICA PACKAGE, SHE TOLD ME TO HOLD AND IN A SPLIT SECOND PASSED THE PHONE TO MR. MONROE WHICH KINDA SOUNDED LIKE HE WAS PROBABLY A LITTLE BUSY WITH THE GIRL THAT PICKED UP HIS PHONE!LOL IN THE MIDST OF CALLING I JUST HAPPEN TO BE LOOKING AT THIS VERY PAGE AND LAUGHED AT HIS SCAM, I SAID WOW IT LOOKS LIKE SUMMER BAY IS A FRUAD IMAGINE THAT! HIS RESPONSE WAS WERE NOT A FRUAD WE ARE SUPPORTED FEDERALY AND BY THE STATE, THEN GAVE ME SOME SO CALLED DATA BASE NUMBER! IT RANG AND RANG.. THANK GOD I NEVER WENT THROUGH WITH THAT SO CALLED DEAL OF A LIFE TIME. PS. IM GLAD IM NOT THE ONLY ONE WHO CAUGHT ON TO THERE SCAM, FOR THOSE THAT GOT SCAMMED I WISH YOU ALL THE LUCK ON PERSUING THEM ON A LAW SUIT AND GETTING A REFUND. BEWARE OF THE GOOD TALKING CON- MAN!!!

Post your comment