Sukam Battery / Battery Faulty is not Replacing and Missbheaved by Customer Care
We have complaint on 15th April. 2007 at Sukam meerut Auth. Service Center. Then service enginer visited my home and narrated my wife that ur complain has been ok. and battery in under observation but after the fact is that the problem is asitis till date. Then again i requested to meerut service center for the same, then he said ok pick your battery and give it to us in service center, then i picked the battery (190 ah) and till date they not replace our batteries, even they not provide any standby batteries. My Battery in under warranty and now i dont want to take any chance again and again for observation.
I think this company’s senior officers also not care to company customer.
We call many times to call center and others senior people i.e. Mr. Baal krishan Chowdhary [protected]), Mr. Sunil and Mr Jagat at meerut service center [protected]) many times they assure that the battery will be replaced in 1 or 2 days but till date nothing happens and now they are saying that they will give back the old battery and i have to collect the same and why they are missbheveing with customer(Myself).. Where i call... ?Till date i m not recived my old or any replacement battery..
Myself: Vijay Dahiya Mobile : [protected]