Sui Northern Gas Pipelines [SNGPL] review: change of consumer's name/ address 7

Dear Sir,

I would like to lodge a Complaint and in addition, I want a correction in Monthly Bill too.

Please find below details, for your perusal,

August 2019: Submitted documents for Change Name and following, on perusal, noticed that documents have been misplaced by the office team.

July 2022: Again Submitted documents for Change Name.

Sep 2022: First Bill received, following change name and noticed that text to be deleted/ amended, as attached Red highlighted Box.

Please note that correction is required for future records purpose, as well.

Please correct the spellings of WAPDA (and not as mentioned in Bill too).

Thanks and Best Regards

Abdul Khaliq

0336 – 32 42 368

Dear Concerned,

I hope this email finds you well.

What is the process of correction of address in SNGPL.

MY address is wrong on my current bill instead of street 65/B my bill has a wrong street number, remaining address that includes house no and location are correct. I have provided numerous documents to the sales department at GT road Rawalpindi's office as evidence of street number but the concerned officer refuses to correct my address and said that the correction of address is not SNGPL policy.

Can you please provide guidance in this matter or share the procedure of correction of address as per SNGPL policy. if required I can share the consumer number and copy of the documents that I have submitted with SNGPL.

I purchase a house and i have 100 rupees ishtamp paper from last owner there he mentioned that he has no issue if i change the sui gas meter owner basically i want to know why i pay 4500 fee

HOW TO CHANGE NAME IN SUI GAS BILL OR TRANSFER METER IN OWN NAME

If one has purchased a built-up house in urban or rural area and wants to transfer the Sui Gas Meter in his own name, following documents are required.

1. Photo copy of CNIC of the previous owner.
2. Photo copy of CNIC of the new owner/purchaser.
3. NOC from the previous owner for transfer.
4. An undertaking of the new owner
5. Title deed/copy of sanctioned mutation duly attested.
6. Application for transfer of the meter
7. Last paid bill

Now detail procedure is as under.
Step-1 NOC from the old land lord on non-judicial stamp paper at least worth Rs100/- may be obtained to the effect that I have sold out the house No. ------ vide Mutation No.--- to Mr. ----- and I have no objection if he transfers the mater in his own name. ( Specimen as per annex-8 or can be written in Urdu).
Step-2 Similarly an undertaking on non-judicial stamp paper worth Rs100/- will be recorded by new owner to the effect that I have purchased House No.------ situated in Mahalla/street (complete address). These documents will be attested by oath commissioner. (Specimen available with the photo copier working near the Sui Gas Office.)
Step-3 If the documents are correct, sale officer will refer to billing section for checking/verification, whether any dues is payable or otherwise. More over bill section will chalk out bill in response to current meter reading which should be paid. (Before visiting office current meter reading must be taken.)
Step-4 After depositing bill, concern official will refer the case to sale officer who will further refer to Surveyor for survey. The surveyor will report the position and will submit to sale officer. The sale officer will allow and the concern official will issue bill (Demand Notice) for depositing security amount worth Rs4500/- (Now-a-days applicable in SNGPL) . After doing so the change will take place gradually.
Annex-8 Owner
NOC FOR CHANGE OF NAME & TRANSFER OF SECURITY BY PREVIOUS CONSUMER IN FAVOUR OF NEW OWNER

I/We Mr/Mrs/Ms-------------------- S/O ---------------- Consumer No.----------------------- availing facility at-------------------------- for Domestic/Commercial/ Industrial use, hereby declare that I /We sold-out my/our above premises to Mr/Mrs------------------ vide sale deed No.--------- dated ----------- and further declare that I/We have no objection if the Gas connection installed in my name at the said premise is transferred in favour of Mr./Mrs M/S---------- along with Security Deposit.

DEPONENT
Signature-------
Name----------------
Father’s name----------------------
CNIC No. (copy attached) ----------------

--- ---

Address--------------------------------------------------------
-----------------------------------------------------------------------------------

I am the owner of apartment PLOT 13, FLAT 301 Diplomatic Enclave G- 5 Islamabad since 2003.My meter is still in the name of Javed Hussian Bukhari, the previous owner.
It is, therefore, requested that the meter may be changed in my name.
Best Regards

Asad Munir
Apartment 301, Executive Suites, Diplomatic Enclave
G-5, Islamabad
NIC [protected]
[protected]
Email: asadmunir38@gmail.com