Sudha Travels
reviews and complaints

Yes she was horrible. She spoke abusive words to my mother too. I wanna sue her.

Guys even I have faced same situation. I guess they are fraud...We have lost money too.The lady at the customer service just know one sentence--"Hello...Can you hold" and she would not wait for reply and will keep customers on hold. Someone should throw light at these fraud companies.Innocent people are losing their hard earned money.

worst custoimer service

I agree with Indianguy, I had the same experience. Please avoid Sudha Travels

'If you read it properly, you will see it properly. you are not reading it properly. that is the problem" Ha! these are the first words with the customer who is trying to understand her mail. How come anybody gets that frustrated with a customer as soon as they start conversation? What is Sudha trying to say..."I dont care if you buy from me or not". Well, she is not the only option I have... If you have any amount of self respect, she is not the right person...

I had some good online deals and just wanted to check if they could offer me better deal, i sent her a mail. She did not respond and so i called her and told her about the mail. She said she is very busy to check the mail. So i went on with the call n she was so rude n said this is what i offer, if u want this book it otherwise hang up, u dont need to call me if u have a good deal...
The worst customer service and very arrogant. I wouldn't recommend this to anyone...

lanza munda kojja lanza

I agree with you. I am also facing same kinda situation. They are just faking the people and taking our money.

same experience. Please avoid sudha travels

Agree.. I called sudha travels to pre-pone my travel date, and the lady who picked phone showed no manners of talking, needless to say they didnt obliged to change the date. This will be first and last time I will go to sudha travels.

Hey dont ever try to book a ticket through sudha sucking travel agency, they are very rude guys my friend me told aboot them in advance but i was in a hurry to book tickets, they will get bankrupt if this is the customer care they have, i think they are working form India if not they might have known the ethics to speak here with people, blady buggers.

Worse Customer Service
Never talks politely to customer, very rude, impatient. Never tries to understand customer needs in providing good flight deals. Got irritated with the way they talk and respond to customer queries.
If you people are very impatient in responding customers better shut off your service. You will be loosing more customers if you manage the same rude way.

These sudha travel guys are No.1 fraud. They are just charging extra money and customer service is real horrible. That one lady is a bi*ch who picks up the phone and hangs up and if we call again she keeps customers on hold for hours. Horrible service, never trust them or book tickets with them

we recently books tickets through sudha travels. I haven't seen the reviews too before making the booking. Really horrible people, they don't have any manners, minimum courtesy towards customers. We asked them to book the flight for 13th, they booked the ticket and sent out itinerary for 13 th. We have arranged everything to according to that date. Finally when I called the airlines to confirm, the travel date was wrong, they said we have the ticket confirmed on 14th, instead of 13th. So I called Sudha travels to talk about this, she didnt have the cuortesy to ask me to hold or say something, she's just gone and put all the blame on me, she didn't even apologize. She was saying everybody makes mistakes, unfortunately that happened with you, you should've confirmed with the airlines the day u received ur itinerary, like that. I talked to the manager, he was also same kind. These people are very irresponsible, worst customer service. I strongly don't recommend them to any body.

Horrible experience with the lady, I have not seen the reviews before making the bookings. Otherwise I would have not booked the tickets with the lady. I am not sure how she is able to manage the business inspite of all these feedbacks.

Sudha - Please close your shop and go for some training on how to effectively provide a customer service. You don't have any ethics.

I would never go with her again.

balu annam anna please dont feel ashamed it is she who should.I am not htis vulgar usually but now i am becoz of her attitude towards me

sudha mudlo gajji madda

sudha pedda lanja brothel queen

7th Jan 2012 by Annam :- the lady who respond to the phone calls, i am very much disappointed with the way she talks.. she is so rude and she don't know the manners how to talk. i just asked about flight details and she blocked that dates on my name... and when i want to buy..she was terrible no one asks a customer to visit bank personally and transfer the amount to their business account. this is first time .. i faced the problem.. and then i said i cant she force me to do it.. she literally blackmailed .. either take or go... OK i said cancel it.. even after 4 days she kept it with her with out cancelling.. she is so stupid.. i never gone thru that type of lady... she talks irrelevant.. when i asked her on 4th day why u didn't cancel . she simply said 'why u bother'. and she used some bad words also to say that she wont cancel... this is the first time i faced ..i felt myself ashamed by listening to that words.
i wont suggest anyone to go in to these type of problems... she is horrible...

Very much dissappointed by the customer service..Normally we will expect travel people to be friendly but it is just opposite...
thety r soo arrogant my god...i am shocked by the nature...i just dont want to buy my icket with them even if they give for lower price...Sudha travels sucks...

they issue ticket(E-ticket and confirmed) to me from JFK, without my notice they changed it to EWR. because of them i faced lot of problem on that day.

7th Jan 2012 by Annam :- the lady who respond to the phone calls, i am very much disappointed with the way she talks.. she is so rude and she don't know the manners how to talk. i just asked about flight details and she blocked that dates on my name... and when i want to buy..she was terrible no one asks a customer to visit bank personally and transfer the amount to their business account. this is first time .. i faced the problem.. and then i said i cant she force me to do it.. she literally blackmailed .. either take or go... OK i said cancel it.. even after 4 days she kept it with her with out cancelling.. she is so stupid.. i never gone thru that type of lady... she talks irrelevant.. when i asked her on 4th day why u didn't cancel . she simply said 'why u bother'. and she used some bad words also to say that she wont cancel... this is the first time i faced ..i felt myself ashamed by listening to that words.
i wont suggest anyone to go in to these type of problems... she is horrible...

I too even have a very bad experience with the Customer service. The lady who spoke to me is very very rude. She asked me for the airline preference and I just said that, any airline is fine, just the fare matters. She kept me on hold for 2 mins and she said to me " Its waste of time, talking to you on the phone" There is no cheap price. I started asking her that "Is this the way, you speak"? She said that " any how its $1400 and you will not spend this much, as you are looking for a cheaper price, so why to waste my time". How idiot she is...plz dont loose the valuable customers just because of her.

I totally agree with the view points presented here, the customer service sucks BIG TIME, she SOLD me an UNCONFIRMED ticket and I had to literally FIGHT to get my money back...BUYER BEWARE! DO NOT GO TO SUDHA or Her SIS LATA, they are NASTY and RUDE and so is Sudhas Husband, the accountant guy in the office.

I am usually a skeptic and research enough online before buying anything.. This time I did a mistake by buying my tickets first and asking Sudha for my itinerary. She has been postponing telling she will send it to me on Friday morning, Monday morning and by EOD monday. I am worried if I will ever get my tickets. When I tried to ask her if I will get the tickets by EOD monday or do I need to call back on Tuesday for the same, she started yelling and telling that she will cancel my tickets and send me my money back. I would never ever go to her for any of my travel needs again nor will recommend her to anyone. Worst customer service ever. They don't know what customer service means... Worst travel agent ever. PLEASE BEWARE.. NEVER BUY from them.

STAY AWAY FROM THIS AGENCY. I requested for a cancellation and she just refused. She yelled back using the most uncouth language that I was taken aback...! They are just a bunch of thugs

I asked "Sudha" the owner to search air fares and she found couple but I didn't like them. I sent couple emails to find fare for new dates, but she didn't reply to them any email whether she was searching tickets or not. Then I tried with another agent and booked my tickets. She sent email after 12 hours and talking rudely because I bought ticket from another agent.

I had a reservation through Sudha Travels, which I did not pay yet. I had an issue with the payment. I made a request to the staff to send me something in written specifying how much I am paying towards what- I mean a break up of the ticket fee. But she said she cannot do that. For a student like me, investing ALL the money I saved on a ticket and dealing with a travel agent for the first time, this is a big issue. Mr. Kumar told me that I should be careful and not trust anyone since there have been many fraud cases. So, after giving such a suggestion, what do you think I can conclude about your Company? May be one of those fraud agencies?

I can list a few instances in my case where thestaff has been rude to me. One lady told me that many other students in my area bought tickets from Sudha Travels. Well thats good, but when I asked her to provide me with one of their contacts so I could ask, she said she doesn't remember any at that time. She didn't have time to talk to me anymore once this topic came in. She said she had to go. What can any customer conclude from this behavior of staff? Something fishy?

And when I found another travel agent offering me a ticket at the same cost, I asked Sudha travels lady to cancel my reservation so that the other agency could do it for me. But she said she wont cancel because she found me strange asking her so many questions. Being strange is not her problem. Finally, I could do nothing buy ticket from them coz I cannot afford to lose money.

Okay, I sent them the receipt of the transfer I made and she told me that she will issue my ticket the next day. ( because she has to make sure she got the money) But they were not ready to send me one email telling me that I have to pay so much amount. I had to trust their word without knowing them, but they wouldn't trust my receipt which I scanned and sent them.

If only I know what case I could throw on them and loot them out. I would sue them for sure. They'll pay for all their deeds sometime.

But, my suggestion to all people, please dont buy a ticket from them. They make your life miserable.