Suddenlink Communications / cable box replacement

pt. pleasant, United States
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on 6/8/2017 i had a service tech come to my home to install a new cable box .First thing he says is your wiring is a mess out side and needs replaced at my cost. i told him you [suddenlink] installed the wiring if lt's wrong you should fix it.He told me he could not do that and i would need to call suddenlink and talk to them. on the same date i called them and told them of the problem. He said he would call superviser and could call me back i said ok. on 6/13/2017 i called again same thing will call me back after talking to supervisor again no call back.Today 6/14/2017 i messaged suddenlink with the problem their answer was i would have to pay for new wiring . all i wanted was to have my cable box replaced that is broke. the wiring has worked fine there is not anything wrong with wiring. somebody just want to make some money

Jun 14, 2017

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