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My daughter has been working there for about 10 months now and today she came home crying 2/11/09 because the owner was swearing at her and calling her names and accusing her of stealing and selling drugs right in front of customers. Later to find out he said "well in the past we had people do that so we assumed she was too" ok yeah so becasue one employee does this they all do? Anyways this subway needs to be looked at in great detail. The owners are constantly being rude to customers and always treating the customers with disrespect. Something needs to be done not because my daughter got be littled in front of customers. What steps can I do to make them stop treating customers and employee's with no respect.
The complaint has been investigated and resolved to the customer’s satisfaction.
Most Subways are part of a group franchise, have you tried to contact the owner of this franchise group? Another suggestion would be to report this store to the Better Business Bureau. You may want to send an email to the Rural Urban or Sun News paper with an article to be posted. Hope this helps! I personally would be marching in to this store to speak to this manager face to face...of course unannounced..in front of customers.
Carol
Valley City, Ohio