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Subway review: very bad service 98

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12:00 am EST
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Our landline connection in t. Nagar subway outlet is often getting disconnected, and even we register a complaint through customer care, there is no service at all, and I don't know what the hell u people are doing, u people need the payments regularly and u wont serve us properly, last month the line got disconnected and we got reconnection after 10 to 15 days, and again now for the past 4 days (2-12-06 to 5-12-06) the line got disconnected and nobody is taking care, and this is an international chain of restaurant in chennai, and our communication to other outlets and customers are through this line.

98 comments
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Jenni Willoughby
Newport, US
Apr 13, 2024 11:36 pm EDT

Recently Subway has totally limited the ability to see the choice of toppings for their subs in their stores. How customer unfriendly is this?! NO way to see the toppings and selecting what one wants on their subs? Subway was our favorite sub place. We have now boycotted Subway until we can once again see our selection of toppings!

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Mary Louise Anderson
Colorado Springs, US
Feb 04, 2024 10:16 am EST
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I visited the Subway store 1/24/24 at 5:28pm. I did not receive my military discount and was overcharged one dollar. My change was to be $7 and was given only 6 dollars back.

The store I visited was #23025-0 on S Murray in Colorado Springs, CO. My order ID was SPM20240124052801.

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frustrated123456
Las Vegas, US
Dec 11, 2023 12:40 pm EST
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yes, a new slicer is installed but not used. the deli meat still comes prescliced from the refrigerator. So the whole advertisement is fraud.

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Chloe’s
Birmingham, GB
Dec 09, 2023 10:32 am EST
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I have a serious burn in my mouth off your hash browns no one warned me or nothing said hot on box I’m in serious pain and my mouth has been throbbing it is so bad it’s deep you can’t see fully on photo but I’d be happy to show you in person how bad this is I know this can be a honest mistake but the pain I’m in is unbearable

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Betti Booth
, US
Dec 09, 2023 8:24 am EST
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Ordered Online. Waited til the app says it was done. Went to pick up at 630 pm and doors are locked. Go to drive thru to get my food mind you it's raining. Out of two meats and I ordered 5 sandwiches. Took an extra 15 minutes to make my food. Wasted my time on a half [censored] sandwich

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Chad Walker
Magee, US
Dec 04, 2023 5:23 pm EST

Very rude customer service. Dirty counter. Out of potato chips. No subway bags for sandwich. Used a grocery store plastic bag for subway. Completely unpleasing lunch experience

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Janet Glazier
,
Nov 13, 2023 2:10 pm EST

The SUBWAY in Galena, Illinois Do Not Accept the Offer of buy 1 Footlong Sub & get the Second one Free, Even using the Subway app. They Don't offer Coupon offers that come in the Mail or The TV Ads.

I think This is False Advertising.

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Gloria Whitacre
YOUNGSTOWN, US
Nov 05, 2023 5:34 pm EST
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10-29-23 went with a coupon dated valed until 11-26-23 for 3 footlongs for17.99 it was invalid at sub way storeit cost us 28.77 could you explain why . i was so disappointed i may need to find another sub shop thank you gloria whitacre 1334 thornhill rd youngstown ohio 44505 thestore number is32584-0aat12:49:11 pm term id-trans# 1/A-550231

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HusanpreeT kaur
Kingston, CA
Nov 04, 2023 6:09 am EDT

I was chosing veggies to put into my sub .just telling her (the girl working one guy ).I just repeat the thing once but she was very rude to me .I am working in a restaurant it was also busy there but it does not mean that you forgot how to treat customer .I really disappointed with her behaviour.

It was on 21 October nearby 1.50pm.

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Googlelinda
, US
Sep 23, 2023 7:46 am EDT
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It cost me $10 for a half of a sandwich and a tiny bag of chips. The last two bites had no tuna salad at all and the bread was stale. I got seven cents back from a $10 bill. This was at 5115 North Federal Boulevard number 2 in denver, Colorado

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Forrest Conner
, US
Sep 23, 2023 3:51 pm EDT
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I walked into to Subway at 9 09 p.m. and tried to order but the lady said they were all out of meat I looked down and all the meat trays had meat in them she was trying to close before 10 p.m. and lied to me saying there was no meat

6850 Denton Hwy, Watauga, TX 76148

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George Butterfield
, US
Sep 03, 2023 11:59 am EDT
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My sandwich had no cheese and came with no napkin. Also I failed to include the sandwich was 12" and it was not cut in half as all other sandwichs I have purchased were. To conclude when ordering I asked that the bread be toasted, and it was not. I won't be stopping by in the future.

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Dan Paz
, US
Aug 26, 2023 9:44 am EDT
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Without my knowledge or approval my local Subway store (Ellwood City PA) has been charging me tips as part of the purchase price, and when applied to a card charge, I believe the owner likely pockets the tip as well...

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Emsley Lopez
, US
Aug 22, 2023 1:18 pm EDT
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As a long time customer, I was extremely disappointed with the Subway restaurant located in Banning, California ( Ramsey St.). On Aug 15 ( 2:55 pm PST) I waited 20 mins. before asking one of the three workers if they could make me a sandwich - they said we're cleaning and seemed mad that I asked? I'll may start going to Jersey Mike's.

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sub coupon
ellisville, US
Aug 06, 2023 12:41 pm EDT
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I tried to use coupons that came in mail only to be told they no longer took

them

07/26/23 9;44 am trans#2/A-509195 host id SPM20230726094428

subway 15091-0 Ellisville Ms 39437

I ended up paying 28 dollars instead of the 17.99 on the coupons

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Rjk3
Nashville, US
Aug 02, 2023 11:47 am EDT
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I walked in to order a sub. A man in the back was sitting on the preparation table. It was disgusting. I have a picture. This is extremely unsanitary as it’s where food gets prepped. This could make someone very sick as this man also appeared dirty. His butt was ON THE MEAL PREP COUNTER.

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Xyz661
Manchester NH, US
Aug 02, 2023 4:11 pm EDT

Hello,

The district manager is forcing employees to sell outdated meats and vegetables. This is disgusting, and I will never go there again.

Several employees have quit because of this and the store continuously shuts for the day abruptly.

Please resolve this ASAP.

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Ava Bolstridge
Portsmouth ri, US
Jul 01, 2023 8:52 am EDT

Bought sub yesterday. 11:00 am. Tiverton RI. Veggie delight. Paid $8.00. research online was $5.00. Didn’t get reciept. Thought about it later and looked price up did not get a message back. Would appreciate responce. Ava. Bolstridge. avabol1900@gmail.com. [protected]. Ps. Did not get reciept for above reason that was june 23 2023. 11:00am

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first girl he had ever had
Liverpool, US
May 13, 2023 2:37 am EDT

Why they hit me so hard -- is there much on the BBC -- Chris Evans - MAnchester - JEsus -- Samritans - James Bond - Broad GReen - Gary - gibraltar

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Dirk Wolf
, US
May 08, 2023 10:10 am EDT
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The staff treated me and my daughter with disrespect and I believe this should be boycotted.

This is a racial profiling case! If this was the other way around it would make national news… don’t worry, there is still time.

Horrible staff!

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jennifer inkenhaus
, US
May 06, 2023 8:37 pm EDT
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My boyfriend and i went to subway on morgan ave in evansville ind i ordered chicken bacon ranch 6 in we brought our food home upon eating my sandwich i pulled a piece plastic wrapping out of my sandwich. I took pictures but i tried calling store no answer a fax machine sounded

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Misun Blackburn
Commerce City, US
Apr 15, 2023 9:30 am EDT
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[protected]-EA

Order Date

April 6, 2023

Online order was not received and I was charged without food.

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Eileen Ann Flatt
Chandler, US
Mar 20, 2023 12:59 pm EDT
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I ordered two tuna fish subs and wanted only lettuce, black olives and pickles. Instead they loaded it with other items I didn't want.

Worst tuna fish sub ever.

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Donald Hostetler
Abbeville SOUTH CAROLINA, US
Mar 13, 2023 12:10 pm EDT

They said in IVA South Carolina they never have no special except free cookies on Monday

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Kember Leins
, US
Feb 22, 2023 11:24 am EST

why do some of your stores in battle creek Michigan don't take your coupons the ones that don't take your coupons are own by joe I have to go out of my way to fine a subway to take them if you are going to give out coupons all subway should take them

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china pleze
augusta, US
Jan 29, 2023 1:21 pm EST

my name is china pleze i work at store number 7353 my manager daughter threaten me and curse me on 1/22/2023 my phone number is [protected]

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china pleze
augusta, US
Jan 23, 2023 3:16 pm EST

i recieved a call from lacy my manager that i am fired i ask what was the reason she didnt say

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Glenn Kade
, US
Jan 15, 2023 2:56 am EST

I can’t believe a $14dollar sub sucked so badly. I used tofratinizer subway faithfully. That’s done. Discussing excuse for a sub. Evidently only thing that counts is money. Done with Subway. Just close your stores. You’ve been the best sub shop and thrown it out the window. Greedy [censored].

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David Grooms
, US
Jan 04, 2023 4:49 pm EST

I was just on with you and you sent me to some site to take my cretet card i dont want to be a menuber of a compana that wount take there own coupon do you know how to talk to a live person? try it its ok

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chutia
munster, US
Dec 06, 2022 7:32 pm EST

I get Subway coupons ever few months or so. None of Subway store accept in my area.

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Amanda Pipps
, US
Sep 28, 2022 4:31 am EDT

I made an order on 09/06/2022. In the amount of $16 and called to cancel. They told me I would be refunded; here I am seven days later and not even an initiative to start a refund. Called today and a lady told me there was nothing she could do about it. HELP! order number= 3918586B-FD

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lwttie gainey
dunn, US
Sep 14, 2022 6:20 pm EDT

I live in Dunn N.C. THE two subways are not taking any coupons that we get thru the mail. they told us they didn't have to ..is this true. i guess ill start sending them back to the head office and they can use then

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Charles Frank Thomas
, US
Aug 16, 2022 3:04 pm EDT

Every subway around Easley and a few others will not accept the coupons that the company sends out . they are loseing a lot of business because of this .

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James Palatka
Palatka, US
Aug 15, 2022 3:46 pm EDT
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Stopped eating subway 2-3 years ago as quality was so poor. Finally decided after “Refresh” would try again. It was awful! Their sandwiches on commercials are nothing compared to what you get. And 25.00 for 2 Foot long subs? Um, no I’d rather have Firehouse, Jersey Mike’s, or Publix subs any day. Never again Subway! Eat at your own risk!

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me568943
, US
Mar 07, 2020 11:56 am EST
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Why is it that this subway either opens late every day, now they turned the ice machine off. I tried to get a sandwich at 9:15 they told me to come back in 20 minutes. They took down all the opening times off the wall. The customer service sucks! How about fixing the problem here, or just keep losing customers like me!

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Rick mendola
, US
Feb 01, 2020 1:02 pm EST

Why would subway no longer offer mushrooms as a sandwich topping? That's just plain wrong. Obviously management does not consult its franchises.
I go to subway everyday and mushrooms are a main topping on my sandwich. I may have to find somewhere else for lunch

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Rickey hy
, US
Jan 26, 2020 8:12 am EST

The subway in Stockton, Ca Western Ranch. I had the worst wrap I ever had. Hotdogs you charge me 7.50 each for two that was masters and a size of a slides.
Need to train staff how to make proper food

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Heyheyhell
, US
Nov 24, 2019 12:36 am EST
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They overcharged me for my meal and no cookia!

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Jesse Locke
, US
Oct 21, 2019 10:38 pm EDT
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Please bring back Ciabatta bread! You took 9 grain honey oak bread off the menu started really enjoying Ciabatta bread, now it's gone. Haven't eaten at subway since. Please bring it back. Your loyal hates McDonalds customer!

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Antonia Sowell
, US
Sep 16, 2019 12:50 am EDT

When I went to the subway on bainbridge Island there were flies all over the food very disgusting. You know flies leave very disgusting crap when they land on food. When I asked the worker about it he said it was fine and he was just showing them away