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1.6 1131 Reviews

Subway Complaints Summary

151 Resolved
948 Unresolved
Our verdict: With Subway's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Subway reviews & complaints 1131

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B
4:46 pm EDT

Subway I am complaining about manager and employee

Subway #2724-0 7430 Greenback Lane, Citrus Heights, CA 95621 served by Olga (manager) 3/30/2018 12:23:33 pm. While the manager Olga was making our sandwich her employee I believe her name was Katie sneezed. Never washer her hands or was asked to by the manager Olga. I kindly stated to Olga I think the employee needs to wash hands since she sneezed. Olga yelled out to her to was her hand because she sneezed. Olga went in the back room I am thinking to tell her to stay there until we leave. Olga never apologized or said a work to me. I told her I this is something she should do without being reminded. Olga looks at me and said "I understand". We decided to stay and eat there. The whole time Olga just kept looking at me, make me uncomfortable.

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12:52 pm EDT
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Subway yesterday bread.

i bought x 3- 6" subs steak and cheese. when the owner opened the bread i could tell its not fresh, nicely i told hare is this from today, she said sure it is. by looking at it i already knew its yesterdays bread. i toke it anyway just to be sure. toke 2 bites and immediately i knew i was right. i gave it back to the owner and said its not fresh i like a fresh bread pls.she called hare employee and said way did u put yesterdays bread there? the employee said, no no. the owner gave hare such look, like she was about to eat hare alive. then she told hare gave hare a refund and left. i said i like a new sub rather then refund, she said all the bread would be the same.and she left. no apology, nothing at all. the min i asked about the bread she should have knew im a bread person and knews my bread. she should have puled the bread from the oven rather then from yesterdays rack. then she would have avoided this incident . it is not the 1st time it happened to me at diff locations. they think just becuz they will toast it then the costumer will not knew the diff. big mistake and i would never eat there again, she just lost a costumer that eat at hare place 3 times a week. no sub can beat publix subs, the best and freshest subs ever, plus the best value. they dont weight every pice of lattes they add like they do at subway, to cheep and expansive for how they measure everything to the gram.

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10:49 am EDT

Subway I don't know her name

The subway on 271 fisherville rd in concord nh, usually has good customer service. On 3/22/18 at 11:15 a.m. i encountered a very unfriendly employee, short female, i didnt catch her name. Did not greet me, did not ask me what i would like, just stared at me until i started to order on my own. She toasts my sub as i asked and went back to just staring at me. There were very little veggies out to choose from and no sauces or condiments. I asked for lettuce and black olives only got lettuce. I asked "do you guys have dressing?" She responds " yea its in the back" and just stared at me, I said "well then can I have dressing" she storms off and huffs and gets it. Back to staring at me. The transaction concludes and again no, thank you no have a nice day nothing that can be thought of as courtesy. I will not return to this subway. All the while the tall woman who i believed to be the supervisor observed all this and said and did nothing. As i walked away i said "thanks for being rude, you should probably get out of customer service"

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3:23 pm EDT

Subway employee being wrote up

There was an employee rode up in the Albion Illinois Subway store by her manager for something that she did not do and she wasn't even working at the time of the incident but the manager has cut her hours and I'd like for something to be done about it because the girl that got wrote up wasn't even working at the time and this is at the Albion Illinois 628 06 Subway store

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1:55 pm EDT

Subway rude employees.

Subway#34721-0 @2154 N. Mall Drive, Alexandria La. 71301
Served by Sarah 3/17-18 @12/29/01PM Transaction # 1/A-192475

Never have we been treated so rudely at a Subway.
First our Great Granddaughter ordered a kids sandwich with Salami. We were told (unpleasantly) that she couldn't have salami. So we asked for a regular sandwich for her. We were informed she had already cut the bread for a child's portion and she could have turkey or ham. We went along with her without comment. Then my wife ordered Chicken Teriyaki. When asked what she wanted on it she said lettuce, tomato, onion, mayo, salt and pepper. She rolled her eyes back and very rudely she was almost shouted at by this lady "I can't hear you." Then I ordered a ham sub. When asked what bread I said how about a wrap. Was told, "You can't have a ham sub in a wrap" very sarcastically . When we got to the cashier she said " I am very sorry for the way you were treated.
I tried entering this store # at tellsubway.com but could not.
I would appreciate it if you could tell me how to contact the owner of this store. Thank you, John Halbert
I can be contacted @ John.[protected]@yahoo.com

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3:59 pm EDT
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Subway employees; bad attitude

I went into subway to get lunch like any other day and when I went in there there was a girl that was helping me and the whole time she was just super rude to me, gave me dirty looks, when I asked her if she could drain the chicken she looked at me like I was a [censor] and said sure in the most snobby way possible. Also when she was asking if I wanted parmesan I said yes and i'd like salt and pepper as well and while I was saying thar she interuptted me and said again do you want parmesan again after I had already said yes she was really rude the entire time. The customer service was horrible I felt super unwelcome, when all I was trying to do was get lunch. I'm a loyal customer that has gone to subway for a long time and I probably will never go back to that store ever again because of the bad experience I had. It was complete [censor] and I have never been so disrespected before in my life!

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Update by Anonymous143
Apr 10, 2018 12:12 am EDT

Omg someone must have hacked into my account! I would never write someone so rude! I have mentally challenged people in my family and have some def friends that I sign language to. This was not the case at all. The girl that helped me was perfectly normal. She was not def by any means nor would I judge her in such a crude manor or at all if she was. I am so sorry to those who are reading this! I swear I had nothing to do with that updated comment. If there's a way to report it please do! I've been trying to find a way to delete it since I noticed it on here!

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kayIaroserussell1994
, US
Mar 30, 2018 7:28 pm EDT

Update, I just found out that this rude girl is deaf. That is why she asked me again if I wanted parmesan on my sub. This is a waste of time as I already answered her. If she is deaf she should not be working with normal human beings. She should not be wasting time by asking customers to repeat themselves. I want her fired, but they probably only hired this reject because they cannot discriminate. What a shame. I will not go back to this location until they fired this mute or put her where deaf people should be, away from the public. If she cannot hear well she should not be working with the public. She wasted my time by asking me if i wanted parmesan on my sub after I already told this freak that I did. I understand that you cannot discriminate. However if you are going to hire these pathetic people they should be able to do their job and not waste time by asking the customer the same question again.

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S
5:17 pm EDT

Subway the service

I have gone into the Dowling store in anchorage and one of the workers has not cut my sandwich multiple times and the last time today he not only did not cut my sandwich but did not put any of the toppings that I asked I got home and realized it called to complain all they do to say sorry about that then I drove down there return to sandwich and the girl working there now then try to just add the toppings to this sandwich that was now cold I had to ask her to remake it rather than her to offer it and when I did that I received some attitude from her I work right next to a Subway and I literally eat there every single day I spend about $200 a month at Subway and now I don't think I'm going to go back again along with telling my friends how bad the service was there I love your sandwiches and for the most part I do love the service that I get but the way that I was just treated was ridiculous

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6:27 pm EST

Subway closing times

The Subway in Baton Rouge, Louisiana at 4631 Perkins Rd has been closing 3-4 hours earlier than normal for the last few months and I would like to know why. It's not fair that I get off of work at 6pm and drive over to this Subway location and it's closed earlier than it's posted time. Also, anytime I've gone there and they are actually open (which is rare), the person working behind the counter has a friend of theirs behind the counter with them who doesn't work there which I find unprofessional. This location definitely needs to either just shut down or do a complete 180 with the hiring process since they don't want to hire anyone with a good work ethic.

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9:23 am EST

Subway points not awarded

Was at Subway #667-0 at the Hampshire Mall in Hadley, Massachusetts February 15. 2018. Ordered $17.00 worth. Asked the woman who made the sandwiches to add points to my card which she told me to swipe. It seemed premature, but I swiped and had no sense that points were added. I mentioned it to her, but she said that there was no indication that the points were not added. When, I (had to) ask for the receipt, it was clear the points weren't added. She told me to go online to get the points added. No other staff was around, but I emailed the owner who got back quickly with an apology. He told me she should have voided the sale and re rung it correctly. Isn't hindsight wonderful? He went into great detail on how proceed in the computer process to get the points added. Very complicated to an un savvy computer person. He agreed it was a mess and dropped it at that point.

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4:17 pm EST

Subway subway in catskill new york in the walmart

I was in the catskill new york walmart subway, the girl kaytlin sloped the three sandwiches together. She burnt them as well. I had coupons for the sandwiches and she told me she could not use the coupons. I also asked for extra meet, I got charged for it but never received it. I am not happy what so ever. I will never get a sandwich from there again.

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Update by Mariah decker
Mar 07, 2018 4:18 pm EST

I’m never going there again

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J
10:19 pm EST

Subway service was horrible - march 7, 2018 around 1030am

this is the subway at the grand palace in Bangkok, Thailand. I was the only customer at first, and I really don't like the service provided.. the young lady was showing unhappy expression at all time. anyway, I was fine.. was thinking she had a bad day. literally, if not because I was carrying a baby.. I would just left the place immediately.

however, after another customer (chinese who can hardly speak english) came over, it triggered me when they serve that customer with another poker facethat I felt that she discriminate him (isn't that discrimination is not allowed especially in service sector?) then I asked her if she had a bad day, then the lady got mad and become very rude. of course I really got annoy by her attitude.in addition the owner came out to join her yelling at me and asked me to LEAVE, and I haven't start having my meal yet. I felt very insulted. I will reserved the rights to complaint to the bureau of customer if necessary unless your party gave me a satisfactory resolution. (I personal believe that these people are not suitable tp run a business and stay in service sector since they don't SERVE!)

FYI, this store doesn't seem like profitable. if compared to the others store next to it considering there were so many tourist. for the 10-15 minutes I was there, only two customers came in including myself and they screwed the second business up and I believe that it would hurt your reputation badly unless you don't mind about it. u don't need to take my words, but you can have someone stay there a day or two especially for someone who can't speak english... you will know what meant.

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10:45 am EST

Subway customer service

several days in the morning I go to the BP station in Earlville Illinois. Whenever I try to order something from the Subway station, I always get told by the server that she's not ready and needs at least 5 to 10 minutes. This happens whether it's 6:30 or 7:15. This morning I politely said "I don't want to be rude, I just don't have much time this morning". Before I could say, have a nice day, she responded with, "well, I have things to do!" I found this to be very rude. She could just as well said something like, I'm sorry, I'm just not quite set up yet, or something along those lines. If she worked for me, I would not fire her but I certainly would give some training in customer service to this lady.

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9:20 pm EST
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Subway turned away because of my walmart handicapped cart

I had gone into the Walmart Subway in Thief River Falls Minnesota on Monday [protected]; and was turned away by the female employee because of having my Walmart electric cart in there. I was upset and left. I have never heard of such a policy before in my life. I asked another employee about this and she said she did not know if it was a policy or not. When I got home I called Subway and spoke to the manager and she said that the carts were okay in the store. I then said ok and hung up, but she did not acknowledge or seem upset about what had happened to me. Being a handicapped sticker on the door makes it a handicapped accessable facility and you should not be turned away for any handicapped issue, whether you having to use a cart or not. Another thing I bet the disability act would not like this either. I feel that I was singled out and that there is lack of customer service, and knowledge in this store.

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Update by Jennyg81
Feb 19, 2018 10:27 pm EST

How do I file a complaint, where do I start

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8:22 pm EST

Subway the service by a server in batavia, ny

On February, 14, 2018 I was at Subway with a couple of friends. We got to the counter to order and noticed that the woman serving wasn't wearing gloves or a hairnet. We order and she persists to not wear gloves while making the sub. She messed up my order. My friend then notices a black curly hair on her sub. My other friend also has a hair on her sub. The workers were talking about not getting their vaccines and getting away with it. We all felt sick 24 hrs after eating.

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2:05 pm EST
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Subway overall service and visit to subway

Was not impressed with subway location 5151 east 42nd st Odessa tx. Arrived around 12:50 pm with a softball team. Only 1 emplyee. Took 42 minutes to fix everyone's sandwich. No toaster. No plastic wear. 1 cookie in counter. Men's restroom out of order/women's restroom dirty. Upon arrival employee said he didn't have bread to serve us. He did. Watched several customers leave during the 42 minutes and some after the fact. Drink icebox not stocked. Chairs on top of tables.
My wife and I didn't not eat, went to McDonald's just because I didn't want to support this store

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6:41 pm EST

Subway complaint

checkcard 02/10 subway restaurant landrum sc activity type debit
status type icon pending

Processing. Select to mark activity type debit -7.54 checkcard 02/10 subway restaurant landrum sc as Reconciled
-7.54 51.46
Here is the proof of my subway purchase at 1772 Highway 14 E Landrum SC 29356. Worst customer service I have ever experience. Rude, unclean the workers never took their gloves off when making new sandwiches. One went into the back to grab salt and pepper and continued using the same gloves. They open oven to grab bread never changed their gloves. They put sandwiches in to toast never changing gloves. The cashier was rude when she checked me out. Nasty hope I don't get sick the flat bread was old when I went to bite down on my steak and cheese the whole sandwich fell apart; My address is 313 S Randolph Ave Landrum South Carolina 29356 my name is Linda Hinman I would like a resolution for this complaint I don't think that should be a problem since I was overcharged for the one sub since the cashier would not validate my 2nd coupon and charged me full price. These cashiers were working at 7pm on Sat night if that helps. I will use whatever you send me to go to another subway, not the one in Landrum where I live. Sincerely Linda Rapp

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Connie J. Presler
, US
Aug 12, 2018 12:14 pm EDT

Landrum sc has the best employee on Sundays. Her name is AMANDA and she is the reason that we go there because she caters to the customers needs. Web are very pleased with her serving us at the drive-up window. Its so hard to get this kind of service when you go to most restaurants. Please pass this on to the Management.

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8:07 pm EST
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Subway service

I was at Subway in Northland shopping centre Melbourne and I give a take away order for one foot long vegi patty and asked to pack separately two halfs separately but he denied and asked for extra two dollars it was a very bad treatment by the Subway. I request you to take a strict action against this Subway outlet. I feel bad when the person over there behaved with me like this.

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11:02 pm EST

Subway assistant manager

Ok so I work at a subway where the manager and assistant manager are in a relationship and getting married. The manager has been working there for 4 years and her soon to be wife has only been working there for about a year. No matter what the assistant manager does she gets away with and if anyone complains they get told that she's right and your wrong. If I work any shift with her no matter what time it is she leaves early and leaves me to do everything. If me and her are off on the same day and someone calls in then I have to work. No matter if I have plans or not. And today what really set me off and the reason I'm writing this is because now she is discriminating against a customer. Any body can come and get ice and water for free (we are inside Walmart and the Walmart employees can get water and ice in there own cups if that want) and she even gives some Walmart employees free refills or even free drinks. But she is making this one employee pay for ice and water. She is the only person she makes pay. And if I let her get free water I get yelled at and told that I can't do that. And when I tell the manager she says that she's right and I'm wrong. I work at the subway inside Walmart in Lake Charles Louisiana on 171 other wise known as Walmart on the bayou.

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4:20 pm EST

Subway wrongful termination

To whom it may Concern (Subway),
Hello my name is Charles M Core-Archie and I am here to report illegal hiring as well Wrongful Termination. In July 2017 i was hired by Vishal Amin at Subway store # 49528 address 904 Huntington Ave Boston. When I applied for the store my application did not go through the system. I've later on contacted Vishal and told him my issue. He simply set up an interview and hired me on spot .I informed him that I was already aware of Subway and its standards being that I was a supervisor at Subway at 700 Albany St. He hired me right on spot. I was already working for the Chipotle in Newton at this time in the mornings. He "scheduled" me to have evening shifts from ¾-10 on weekdays, 3-9 on weekends. At "$11/hr pay….in cash. ". When I started I was staffed with 2 Asian people as well as a young Caucasian female. I was the only black worker. My boss explained the "other black people" who used to work before weren't very" useful" when it came to customer service. After leaving Chipotle I made this location my "Full-Time" Job .I've asked him plenty of times about my application and why I am not on "the books" and he states" he's doing me a favor by not putting me on so I don't have taxes taken away and I can find a new job in mornings and can work both." After weeks of informing I've given up because he is the boss and I shouldn't have to keep reminding him that I want to be legally paid. The next month he hires Jeremiah Brown (who is also my partner) after leaving Chipotle . He was fully aware that we were a gay couple and living together. He hired the both of us to work evening shifts again 3-10 weekdays 3-9 on weekends $11/hr pay".Ive had duties from counting breads to Closing POS systems everynight for the past six months or so. We both were titled the key holders: because we" were trusted" by him and his wife Alicia Amin. Soon after hiring Jeremiah Vishal hired a young Lady named Rachel on the books. For awhile things have gone fine, The owners even got offered a new store on centre street in JP DUE TO RATES IMPROVING. But Vishal Got his first complaint in January 2018. Jeremiah and I accidentally charged a customer wrong. The customer made a complaint right away and Vishal had a talk with Jeremiah and I. Basically he stated his license could be in danger because we are "illegal workers" and if Subway asked for video proof he cannot explain why we are working at "his store" .He lied to Subway and told them it was him and his wife that were present and not us to save the store. Shortly I asked him what will it take for me to be supervisor especially that he has a new store coming and a pregnant wife and he stated between Rachel and I he would have to pick her because she is more "consistant" .That hurt me but I swallowed my pride. He still had us working but he started showing signs of him wanting to terminate us. On Tuesday January 30th, 2018 things changed. Jeremiah brought his dog to the back of the store and later on that night Vishal came in the store and sent us BOTH home. I have no idea why I was sent home being that it was not my dog and I had no authority over jeremiah … he didn't care that I had to pay rent and had other bills to pay. When he sent me home he stated" This is the end of your shift, take the dog with you and I will contact you tomorrow about your shift. Tomorrow came and no call. Ive contacted him later on asking if we were still employed and terminated us via text. He says we did a no call no show which was not true. He didn't call us to inform our status in the job. The next day we tried to return the key and uniforms and he pulled us to the corner stating he knows we don't have a" source of income" and have bills…he asked us to come in Saturday. Jeremiah has had major medical problems that both owners know about and we even wanted to bring doctors notes but they were not accepted. On Febuary 4th Super Bowl Day we entered the store at 3:40 expecting to work and the store was posted to shut down at 4. We were told today Febuary 5th, 2018 a week after being sent home that we were no longer working there via phone….because he "hired" three other people because his wife is no longer working there (which was not discussed). I have so much more to say this is only a portion of what is REALLY the issue with this location. But if this is not rectified I will report subway to the ACLU, NAACP, GAY AND LESBIAN AIDE AND FOX NEWS. This is a very serious matter of two gay black workers who are Massachusetts citizens working and terminated illegally by two foreign owners in a fast food customer service business. There is no reason why I should've been out of a job for weeks, and don't have one currently. I am at risk of being homeless AGAIN AFTER BEING STABLE NOW FOR TWO YEARS. I cannot speak for Jeremiah but I have been used and I need justice served. He does not deserve his license or to own a new store if he mistreats his workers. I can only give you my emergency contact number [protected]….or my email ( [protected]@gmail.com0 because my service is off but I will need someone to contact me back As Soon As Possible so I can get the justice I deserve. I will like to report Vishal and Alicia AMIN for Wrongful Hiring and Termination.I have plenty of text and photos to prove my case.

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9:11 am EST
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Subway unhygienic staff

Dear Subway
I have been a customer for over 10 years since being a student. Today i got a salad, and consumed it on 5/2/18 at 1.50pm.After eating it, there was a huge empowering after taste of cigarette smoke.
It was revolting, and i feel sick from it. I am anti-cigarettes at the best of times but this was astonishing. No amount of chewing gum or mints is taking the taste away and i am bewildered as how this would be able to happen with the current strict food & hygiene laws in place.
Staff should be wearing the plastic gloves when preparing food. I believe the girl was, however she must have been smoking on her break and still wearing the gloves.
I spend around £15 per week, £60 a month in Subway for my lunches as i typically get a £3 salad per day and on occasions get a foot long with a coffee etc.
I am seriously contemplating not to return as this is how disgusted by this incident i really am.
It is still fresh (no pun) as it only happened 1 hour ago but i am deeply disheartened by the food that i received today.

I want to bring this to your attention to prevent it from happening again. This occurred at the Subway on Argyle Street, Glasgow, Scotland.

Regards

Mark Kelsey
mark.[protected]@hotmail.co.uk

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Subway Customer Reviews Overview

Subway is a popular fast-food chain that offers a wide range of sandwiches, salads, and sides. The restaurant has received numerous positive reviews from customers who appreciate the fresh ingredients, customizable options, and affordable prices.

One of the most significant advantages of Subway is the ability to customize your meal. Customers can choose from a variety of bread, meat, cheese, and vegetable options to create a sandwich that suits their taste preferences. Additionally, the restaurant offers a range of healthy options, including salads and low-calorie sandwiches.

Another positive aspect of Subway is the freshness of their ingredients. The restaurant prides itself on using fresh vegetables and high-quality meats, which customers appreciate. Many reviewers have noted that the food tastes fresh and delicious, making it a great option for a quick and satisfying meal.

Subway is also known for its affordability. The restaurant offers a range of meal deals and promotions, making it an excellent option for those on a budget. Additionally, the restaurant has a rewards program that allows customers to earn points and redeem them for free food.

Overall, Subway has received positive reviews for its customizable options, fresh ingredients, and affordable prices. Whether you're looking for a quick lunch or a healthy meal option, Subway is a great choice.

Subway In-depth Review

Menu Variety and Quality:

The menu at Subway offers a wide range of sandwiches and salads, providing plenty of options for every taste. Whether you prefer classic favorites or more unique combinations, Subway has something for everyone. The bread and ingredient options are also diverse, allowing customers to customize their meals to their liking. The freshness and taste of the food at Subway are consistently excellent, ensuring a satisfying dining experience.

Customer Service:

Subway prides itself on its speedy and efficient service. The staff is known for their friendliness and professionalism, always greeting customers with a smile. They are also attentive to order accuracy and willing to accommodate any customization requests. The customer service at Subway is top-notch, making each visit a pleasant one.

Cleanliness and Ambiance:

The dining area and restrooms at Subway are always kept clean, creating a pleasant and hygienic environment for customers. The restaurant's atmosphere is inviting and comfortable, making it a great place to enjoy a meal. The seating and decor are well-maintained, adding to the overall ambiance of the restaurant.

Pricing and Value for Money:

Subway offers affordable menu items, making it a budget-friendly option for many. The portion sizes are generous, providing customers with good value for their money. Additionally, Subway frequently offers promotions and discounts, allowing customers to save even more. The pricing and value for money at Subway are hard to beat.

Health and Nutrition:

Subway is committed to providing nutritional information to its customers, allowing them to make informed choices. The menu includes options for dietary restrictions, such as vegetarian and gluten-free choices. Subway also makes efforts towards healthy eating by offering low-fat options and using fresh ingredients. Health-conscious individuals will find plenty of options at Subway.

Online Ordering and Delivery:

The Subway website and app are user-friendly, making online ordering a breeze. The accuracy and timeliness of delivery are consistently reliable, ensuring that customers receive their orders on time and as expected. Subway also offers a variety of delivery options and serves a wide range of areas, making it convenient for customers to enjoy their favorite meals.

Franchise Support and Expansion:

Subway provides excellent support to its franchisees, offering guidance and resources for business growth and development. The franchise opportunities with Subway are highly regarded in the industry, with many successful franchisees. The overall reputation and success of the Subway franchise speak to the support and opportunities it provides.

Community Involvement and Sustainability:

Subway is actively involved in local charities and events, demonstrating its commitment to the community. The company also makes efforts towards environmental sustainability, implementing practices to reduce its carbon footprint. Subway's corporate social responsibility initiatives further contribute to its positive impact on society.

Overall Customer Satisfaction:

Customers consistently rate Subway highly and provide positive reviews. The overall experience at Subway is often praised, with customers enjoying the menu variety, quality of food, and excellent customer service. When compared to competitors in the industry, Subway stands out as a top choice for many.

How to file a complaint about Subway?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which is situated at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Subway. Make it specific and clear, such as "Incorrect Subway Order" or "Poor Customer Service at Subway."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as the quality of food, cleanliness of the establishment, customer service, accuracy of your order, and any health or safety concerns. Mention the specific Subway location and date of your visit. If you had a transaction, describe it in detail, including what you purchased, any offers or promotions involved, and the payment method used. Clearly state the nature of the issue, such as receiving the wrong sandwich or experiencing rude service. If you attempted to resolve the issue with Subway, describe the steps you took and the response from the company. Explain how this issue has personally affected you, whether it was a waste of time, money, or an unpleasant dining experience.

5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, photos, or email correspondence. However, be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Subway. In the 'Desired Outcome' field, specify what you would like to happen as a resolution, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any responses or updates regarding your submission. Engage with any follow-up queries or comments to facilitate the resolution of your complaint.

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Subway contacts

Phone numbers

+31 205 317 300 +61 732 530 201 More phone numbers

Website

www.subway.com

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Use this comments board to leave complaints and reviews about Subway. Discuss the issues you have had with Subway and work with their customer service team to find a resolution.