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1.6 43 Reviews

Subco Complaints Summary

5 Resolved
15 Unresolved
Our verdict: When using services from Subco with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Subco reviews & complaints 43

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Subco I received an unsolicited, unwanted copy of Elle magazine in today's mail

I received an unsolicited, unwanted copy of Elle magazine in today's mail. I have never ordered this magazine... I have never read this magazine, and I do not wish to receive it. I called Elle Magazine to inquire why I was sent the magazine. Elle Magazine apparently shows me as having a subscription to their magazine that was requested by a company clled "Subco". The Elle representative said that they cannot stop the magazine subscription immediately, and I should call the responsible party, "Subco". I have been receiving a number of spam emails recently, and I contacted Complaintsboard.com about nuisance mailings from "Mailchimp". Apparently Complaintsboard.com contacted Complaintsboard.com, for which I am grateful, and I was contacted by MailChimp, who told me that my email address was in a database, although the emails originated from someone other than Mailchimp. Mailchimp has put my email address on their "block list", so they will not originate any more emails to me. I am worried that my personal information is being shared electronically and I want to get my privacy back. Please IMMEDIATELY contact Elle Magazine and inform them that they are sending me an unwanted, unsolicited magazine and they should stop accepting 3rd party subscription requests from Subco Please also contact Subco and tell them that I filed this complaint with Complaintsboard.com and will also be filing a complaint with FCC.. If possible, I would like to press charges against Subco for violating my privacy.

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Subco I began receiving Kiplinger magazines in the mail

I began receiving Kiplinger magazines in the mail. I contacted Kiplinger magazine to notify them that I had received a few of their magazines through the mail, though I had not subscribed to any magazine subscription. Kiplinger responded that the order was placed by Subco agency. I then contacted Subco agency to which they responded: "Our records indicate the subscription for Kiplinger Magazine was ordered through an independent sales agency by the name of *** Media LLC. Please note a cancellation request has been submitted to them on your behalf. We recommend contacting them directly to ensure a cancellation is processed. We have listed their contact details for you below. Independent Sales Agency: *** Media LLC Location: Colorado Springs, CO Customer Service Phone: [protected]" When conducting a search for this company *** Media LLC , it was found that there is no listed company by this name at that location. In contacting the listed *** Media, they responded: "You must be mistaken. We have never done such a thing. We are an advertising agency. You must be looking for some other company. Thanks, *** Media & Advertising Inc. 101 Main St. #230 ~ Huntington Beach ~ CA ~ 92648 Phone: [protected] ~ Fax: [protected] Addendum: I sent Subco a cease and desist message regarding any and all present, past, and future promotions, subscriptions, and the like, but would like square confirmation that this matter has been fully resolved- that there are and will be no charges, bills, future subscriptions, promotions and the like pertaining to me or anything associated with me EVER and that whatever subscriptions or the like that have been opened in my name through this company or their affiliates have been closed, deleted, and dismissed not to be managed in such a non-consensual way again. Lastly, someone needs to look into this scheme set out to scam unsuspecting individuals. Thank you.

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10:25 am EST
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Subco unsolicited publications

I began received unsubscribed magazines (about 4 different issues) late in the year of 2012. Upon trying to contact these publishers (I reached 1 successfully) I was told that I had ordered these magazines in November 2012 thru a company name Subco. I was given a number to call referenced above, which was apparently a bogus number, because the number was no longer in service. I would like to have all these issues cancelled, but was told by the one publisher that they could not cancel but would cound temporaily stop, well, guess what that didn't happen either.

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Tishylu
Pittsburg, US
Mar 27, 2018 5:23 pm EDT
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I received a magazine today that I had not subscribed to, and am not at all interested in. The label showed I have a three year subscription! I was able to find thru the magazine's website that the subscription was thru SUBCO. I called their number, listened to Muzak for 36 minutes, then they disconnected. Tried calling the magazine directly, they couldn't help me since the billing was thru SUBCO. Found the SUBCO website, sent them an email, got an auto response saying they'll contact me in a few days. Tried calling again, have been listening to their stupid music for 18 minutes now...if any charges show up on any of my accounts, they will be contested! Grrrrrrrr.

Subco Customer Reviews Overview

Subco (subco.com) is a leading provider of subscription services across the United States, offering a wide range of magazine, book, and product subscriptions at affordable prices. Our reviews reveal that customers are highly satisfied with the quality of our services, our affordable pricing, and our commitment to customer satisfaction.

One of the most positive points about Subco is our easy-to-use website, which allows customers to browse and select from a vast range of subscription options quickly. Our customer service team is also praised for their prompt response and helpful nature, making sure that every query or concern is addressed promptly.

Another highlight of our services is our fast and on-time delivery of magazines, books, and other subscription products, thanks to our partnership with major publishers and suppliers nationwide. Customers appreciate receiving their subscriptions at their doorstep without any hassle.

In summary, Subco is a top-rated subscription service provider with many happy customers who appreciate our affordable prices, user-friendly website, excellent customer service, and speedy delivery. Join us today and experience the best in subscription services!

Subco In-depth Review

Website Design and User Experience: The website design of Subco is modern and user-friendly. The layout is clean and intuitive, making it easy to navigate and find the desired products or information. The search function is efficient and the overall user experience is smooth and hassle-free.

Product Range and Quality: Subco offers a wide range of high-quality products. Whether you are looking for electronics, home appliances, or personal care items, they have it all. The products are sourced from reputable brands, ensuring their durability and performance.

Pricing and Value for Money: Subco provides competitive pricing and great value for money. Their prices are affordable, especially considering the quality of the products. They often have discounts and promotions, allowing customers to save even more.

Customer Service and Support: The customer service of Subco is exceptional. Their support team is responsive, knowledgeable, and always ready to assist. They promptly address any queries or concerns, ensuring a positive customer experience.

Shipping and Delivery: Subco offers reliable shipping and delivery services. They strive to deliver orders in a timely manner and provide tracking information for easy monitoring. The packaging is secure, ensuring that products arrive in perfect condition.

Return and Refund Policy: Subco has a fair and transparent return and refund policy. If you are not satisfied with your purchase, you can easily initiate a return and receive a refund or exchange. They prioritize customer satisfaction and make the process hassle-free.

Reputation and Trustworthiness: Subco has built a strong reputation for its trustworthiness. They have a track record of delivering quality products and excellent customer service. Positive reviews and testimonials from satisfied customers further validate their reputation.

Social Media Presence and Engagement: Subco maintains an active social media presence. They regularly engage with their followers, providing updates, promotions, and responding to inquiries. Their social media platforms are a great way to stay connected and informed.

Overall User Satisfaction: Overall, users are highly satisfied with Subco. The combination of a user-friendly website, quality products, competitive pricing, excellent customer service, and reliable shipping contributes to a positive user experience.

Pros: - User-friendly website design - Wide range of high-quality products - Competitive pricing and value for money - Exceptional customer service and support - Reliable shipping and delivery - Fair and transparent return and refund policy - Strong reputation and trustworthiness - Active social media presence and engagement

Cons: - None identified

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+1 (800) 258-3350

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www.subco.com

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