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Stylingwigs.com / July order not received

1 Ca, United States Review updated:
Contact information:

I purchased a wig from stylingwigs 7/19/2008 and have not received it. I have emailed customer service and called many many many times with no avail. I am out $421.00 and not sure which way to turn without filing a law suit. I called my credit card company to file a dispute as well. I am aware time frame may vary as indicated on styling wigs legal agreement page. However, I've had placed two separate custom orders from other websites since that time and have received them both. So should it really take stylingwigs this long? I even suggested by phone msg & email to subsitute my custom order with a stock wig, are those not available either? Why can't I contact styling wigs and why won't they return my phone calls and emails. Just want & need some answers. Very disappointed with stylingwigs. Paris

Pa
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Comments

  • Sa
      24th of Dec, 2008
    0 Votes

    paris,
    I placed an order 7/3/08 and never received my order. I'm taking
    legal action. My brother lives in Cal. he is going to the place or business
    etc. and getting police Dept. involved. because this is fraud.
    ps I'm also contacting better business legal dept.consumer affairs. any one I can thank of to put them out of business.

  • Tm
      17th of Jan, 2009
    0 Votes

    Hi Everyone I placed a FLW order in August from stylingwigs. They took my money and never responded to any of my emails or phone calls. I kept asking how my order was coming along and if I was going to receive it on time. Once the order was not sent I immediately reversed the charge on my credit card. Of course my bank had me fill out a dispute form. The dispute is still pending. Styling wigs has never responded to my emails at all. Four months later, I finally received an email from styling wigs stating that my order was cancelled by the administrator. WOW it took them an entire four months almost five months to cancel my order!!!?? I am sooooo upset. In the meantime, I guess my bank is still waiting for a response from them regarding my dispute. The bank said the dispute is still pending. I now have an email from styling wigs...PROOF that they never sent me my order...four months later an email stating admin cancelled it. WOW...DO NOT ORDER FROM THEM AT ALL. They will take your money and waste your time.

  • Le
      9th of Apr, 2009
    0 Votes
    Stylingwigs.com - never received my order
    stylingwigs.com
    Winfield
    Kansas
    United States

    I ordered a wig from this company on 10/28/08. I was notified by email on 12/16/08, that my order was delayed because of some custom issues. I sent numerous emails, which were never answered. I have called their office many times and received voice mail. No one ever returned my calls. It is now 4/8/09 and I don't have the product that I purchased. I want all of my money back

  • He
      4th of Jan, 2011
    0 Votes
    Stylingwigs.com - They had no problem charging $223.95 to my account but they can't call, email me, or send me my merchandise
    Stylingwigs.com
    United States
    stylingwigs.com

    I ordered a lace front wig on December 18, 2008. I paid, but didn't receive any merchandise. After leaving numerous messages for customer support, I called the sale department on February 2, 2009. A male answered, I told him that my problem and asked not to be connected to customers service because I didn't get an answer or a call back before, he transferred me to customer service AGAIN voice mail saying to leave a message which I did once again. I called back to the sales department, I asked this same person what was his name, his response "what is your name", I gave it to him. I then asked to speak to his supervisor or manager, his response "I don't have a supervisor". I again explained my situation, told him I need to talk to a live person, his response was "I can't help you". How can the company exist? They had no problem charging $223.95 to my account but they can't call, email me, or send me my merchandise.

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