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[Resolved] Stylewe / wrong size of dress.

United States

I purchase on line a mid lenght beautiful red dress, it was supposed to have been size medium.
However it looks more like a very, very small size, and when i tried the dress it just did not fit at all. Too small!

therefore please send me instructions as soon as possble of where to send the dress back, and since they are not make with the correct size, this time i may need a large size.

Order # 1q649369
shipped on 01/26/2017 - received 01/28/2017
red a-line bow 3/4 sleeve midi dress
designer: multiflora
sub-order: no.1958459
sku: m19k3coc
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celeste greig
9124 crebs ave. Northridge, ca 91324
[protected]
[protected]@msn.Com

thank you so much, and i look forward to a prompt response.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • StyleWe Customer Care's Response, Feb 02, 2017

    Dear Customer.

    Sorry that you are not satisfied with the item(s).
    Some of our items run one size smaller, so it will be better to choose bigger size.
    If you want return the item for exchange, Could you pls submit the return request first.
    Kindly please log in your account on our website and go to You - My Orders.
    There is "View Order, Return/Exchange " option in the specific order. You need to click it to submit the request and you will get authorization from us. We will reply you with return address by email after then.
    Please log in the website via computer as the feature is not available on mobile phone APP so far.

    If you have any question, feel free to email us at [protected]@stylewe.com and we will reply ASAP.Or you can just talk with our live person through our live chat window.

    Best regards
    Alice
    StyleWe

Ce
Jan 30, 2017

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