StyleWe
reviews and complaints

I ordered a $84.00 dress from this company's website.
The transaction number is : 9LR66897RK180682H
Multicolor Printed Half Sleeve Shift Mini Dress
$84.00
I never saw a disclosure anywhere on the website that this company is located in CHINA.
I would not have bought the dress if I had known this.
Who want to have to return a dress to China if it does not fit?!
The dress was terrible: the shoulders were too big, but the armholes too small. The material was poor quality.
I mailed the dress back to China through the post office, at the cost of $24 +-
USPS customs declaration number UH007792105US
Stylewe claim that they never received the dress and refuse to refund me.
These people are crooks.

I ordered a blue dress in size S. it was too small and poor quality. I sent it back using an address from a package. tried to contact a customer service. left a message [protected] to get a shipping label. no answer. they emailed me two weeks later with instructions how to return a dress. They refused to give a refund because I did not use their shipping label.

Terribly quality and sizes are way off/too small! I wear a 4 and an 8 was still too small. Meant for really tiny people!

Also you return packages to China and there is no way to track package after it leaves the US. They are notorious for claiming they did not get the return, thus no refund!

Customer service has poor English so they are of no help. Ugh!

It is a scam and should be shut down!

Do business in the US!

The dress the material was very cheap when I seen it I was shock! nothing like the picture. they need to be stopped people wasting their money for something like this they making a fortune on us. I was going to a special function and had to go buy another dress I'm very upset and to mail it back cost me $50.00 they know what they are doing. Please, Please DO NOT order from these people.

I bought a dress that was much smaller than the measurements given. IT took almost 3 weeks, and I had no idea it was coming from CHina and had to clear customs. I wanted to return it, and instead they said it would be costly and they would offer me only 15% of my initial cost of the item, or 20% discount on another item in lieu of me sending it back. I think this company is banking on the fact that most people will not hassle with sending items back, and is basically running a sham of a business that is advantageous to them and only them. There is not customer service. I will not attempt to send back the dress, and there are so many horror stories on this site, I will call credit card fraud instead.

I wish I knew that my order I get would look absolutely different than what's shown on their website. And oh god the quality was so terrible. I'd be embarrassed to wear it. And one of the shirts was with no tag on it. It wasn't my fault, but to prove that I didn't remove this tag was impossible. Well, I sent my shirts to them back. And everything happened like I thought - I will get no refund because of tags lacking. Anyway, I hope you know better places for shopping, so don't buy anything online, at least from this site.

Auchan-Ai 
White Cotton-blend Cocoon Sleeveless Maxi Dress
Color: White
Size: L
Price: $115.00
Qty: 1
Amount: $115.00

Hello,

I ordered this dress in May for my birthday. Order number: 5N794637

The dress is a brilliant material and design. However, I noticed there was something strange about it. Today, after washing it for the second time, I realized there is a piece cut out on the bottom front left. It is a diagonal-trapezoid like shape, and it's pieced together at bottom front left. It does not follow the pattern of the cloth.
Being a clothes designer myself, I can't understand any reason for this patched area other than a shortage of cloth or a mistake.

I have attached pictures below and would appreciate knowing the reason for this patch piece on my dress.

Thank you,

Sincerely,
[name removed]
[email removed]

I ordered 3 dresses under your ad of buy one at full price and get the next item 20% off, well at check out there's no 20% off offered. Also there's no way to contact you. When I went back to the shopping cart it was empty. And I'm sure that there will be some reason why I don't get the 20 % off.
Yet again this site is not happening.
This site offers but does not give what it offers.

I ordered on 3-27 & so believe it was to b here in like 3-4 days I left on April 1st for my daughters wedding in Denver was not here when I left it also was not here when I returned on 4-6-17 I had mail & other pkgs. in mail box but never received anything from u so guessing never was sent or not never got here which I had to hav before leaving so I do not need nor want resent I had to purchase another one day b fore wedding I contacted PayPal I expect a full credit of 116.00 to my visa or I will contact chase for fraud...3-28-17 I charged my visa last 4's 1223 my home # [protected] PayPal said to wait no longer than 48 hours then call them back thank you for your time Kristi Sweeney S. Falls SD 57106

I purchased a dress from this company several months ago. The return policy is complicated, but I did return the dress within the allotted time. I never heard from them.
I called them and left a message. I received a return phone call from someone talking through a machine. I could not understand what they were saying very well. They said that they did not receive the merchandise that was returned. I had used their return label. I know that they received it because the package did not come back to me. I sent it through the U.S. postal service.
Looking online, I see this is a common problem with this company.

Order #: 3L714056
Still waiting for order tracking delivery information, ordered the dress on 3-21-17 see order info below:
What is taking so long, I will cancel the order if I don't get any updated information soon.

Black Sheath Shirt Collar Long Sleeve Solid Work Dress
She's
Color:Black
Size:XXL
Price: $65.45

Qty: 1
Amount: $65.45
Order: 3L714056
Sub Total: $65.45
Standard Delivery: $5.00
Shipping Saved: -$5.00
Paid with Cash: $65.45
Paid with Credit: 0
Grand Total: $65.45
If you have any question, please contact our customer service representatives.
[protected]:29:34 EST

I have ordered some clothing from StyleWe because I really liked their designs. After I made my order I decided to check the reviews and I was shocked when I saw so many negative ones. I immediately went back to StyleWe website and contacted their support service. I sent them a message and asked them to cancel my order.
Many people said that StyleWe was selling cheap quality items and that there were problems with sizing, so I decided not to risk.
I sent them many messages but they never replied! I have no idea was my order cancelled or not, I can't reach anyone from StyleWe. This site really is a scam, please don't buy from them!

I was very happy when StyleWe contacted me and offered me a refund. They asked me to contact them as soon as possible to discuss all the details and I did as they said but they did not reply!
I thought they really wanted to help and fix their mistake, but that was too good to be true. They promised me a refund and didn't keep their promise.
So do not believe when they promise to help.
My story was simply - I bought a dress and it was too small, so I sent it back for a refund.
Still no money and a lot of time already passed. What a scam site!

Im still waiting for a return label / address to mail / return instructions for the above order #!

Dress 101063 in xl - dabuwawa blue

Send me this info asap to both:

[protected]@me. com
[protected]@gmail. com

949.521-1483

Thank you! Frustrating

This company sent me the wrong size & then makes it impossible to get a return label nor tell you where their address is. It's been at least 5 weeks dealing w this & trying to return a $145.00 dress! They are terrible and i'm reading many similar reviews!

3/2/2017
Order #2E669903
Complaint regarding return procedure.

I am very disappointed in Stylewe and there ridiculous return policy. Most reputable places understand that sometimes you order something you don't like and they accommodate and make it easy to return by including a return envelope and a return address sticker or at least by making the process easy by giving you a return address/label etc. Not StyleWe. They insist you must have the outer package it came in which you have to rip open to get your merchandise out and I had the merchandise with receipt, with tags attached and in a bag it securely came in, inside the package, yet I cant send it back because i didn't keep the outer package which was torn and thrown away. This policy is so crazy I cant believe how not consumer friendly this is. I have to email them, wait for 2 days for them to reply all to find out if I can even return this merchandise. This experience is enough for me to never order from this company again!

I down/up loaded your app on my phone I should receive 20% off my first order. Well your phone site does not provide a place to pay and check out. The Sicheng.Lisha blue dress I want was on sale for $63.99 and my 20% off made it $51.19. Well for days now since 2/22/2017 no one has fixed this problem and now the dress is in my favorites at a price of $79.99. Also your customer service does not answer or read the emails that I send so they don't service the customer.
Writing to you will probably do nothing as well.

Hello!

I have been sending emails everywhere and no feedback! I am a blogger and have done recently a post for you for 12$ and no one hás paíd me and no reply to my emails! I send a photo where you can clearly see what I am saying! I want the payment or will have to write and show this to my followers this is scam.

My PayPal is fashiongetsfierce.[protected]@gmail.com

Shortly after receiving the paid for garments, I contacted the company about the poorly constructed products they had sent me. They required original packaging, I informed them that it had been destroyed in the mailing process.

It took them months before responding that I could use other packaging. I wanted them to cover the cost of mailing these products back, because they were so poorly constructed. They looked like a Jr. high Schooler's first project in home sewing. Arms were placed in the middle of the poncho, instead of in line with the shoulders. It caused the entire poncho to ride up to one's neck when moving one's arms. All of the garments had one or another thing wrong with them.

I sent detailed information on each item, along with pictures of the problem. After a few emails, they again asked for pictures and details.

All customer service people sign their name as Elaine. She suddenly told me that I had not sent them back before the 30 day mark, hence could not send them back at all. At odd times, I got this email 2 x's. So they jerked me around for over 2 months. I will put in a complaint with my credit card company and maybe they can resolve the problem.

Avoid this website at all costs. Pass the word to others. It's easy to photograph clothing making it look very fashionable. But poorly constructed clothing, made with inferior knits, or cloth, are not worth it if it cost $1.00.

Pass the word on to others. Save their aggravation.

I ordered two dresses--the same style in two sizes. I intended to return the dress that does not fit. Instead, I need to return both. The dress that does fit arrived with damage that appears to have happened during shipping. There is a slit in the decorative mesh on the bodice, there is a corresponding slash in the interior packaging, and there is a corresponding slash in the exterior shipping package.

I have spent three days trying to get a return shipping label so that I can get a refund. After going through five or six email correspondents, I still have no return shipping label.

I have sent photos of the damage multiple times.

One of the email correspondents went so far to suggest that I get the garment repaired on my own and that I would be given partial in-store credit.( In other words, I would be paying full price for two unusable dresses.) I was told that would be the easiest for both of us.

All I want is to return two dresses and receive a refund. No shipping label has been sent. No correct return address has been given to me.

This is really poor business practice for an on-line company.

My order # is 1B631500 and the item # is 1920319 that have been wanting to exchange for 7 days now. All I am wanting is a return label so that I can exchange the item for a different item. Your website service when wanting information on an exchange or return something is AWAFUL! My name is Elsa Silva and this is the first time I have ever tried to return or exchange anything . I am very dissapointed in your costumer service especially when you can't ever speak to a real person. Your website is bad.