[Resolved] Stylewe / color-block wool midi dress
I have the same complaint that other people have posted here… I ordered a dress from the StyleWe site. It took several weeks to receive it, despite the estimated 7-10 business days they originally promised. The dress I ordered was a size XS, but it fit like a L. The material was cheap, as was the production. I sent the dress back for a refund of $122 per email instructions from a StyleWe rep. The return cost me an additional $14. I was told that I'd receive the refund within 3 business days, it is now 6 business days and the refund has yet to come. I've emailed the company to follow up, but have not received a response from them. This is obviously a highly unprofessional establishment. Do not deal with them. I intend to report them to the Better Business Bureau.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
StyleWe Customer Care's Response, Jun 21, 2016
This is Kitty from StyleWe, glad to assist you here with the issue.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you ?
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
If you run into any issues, pls contact us via [protected]@stylewe.com, we will get back to us asap. Thanks.
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