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[Resolved] Stylewe / christmas dress

1 12415 Aliso Bend Ln.Houston, TX, United States Review updated:

I ordered the dress for a special occasion, never arrived. I went ahead and I purchase a dress from department store. Then I received a bill, I dispute the charges since I never received the dress. To my surprise 4 days after I dispute the bill, I received the dress that I no longer needed. Next day I went to the post office paid $ 11.75 and mailed it back to the same address. Today Jan 7 2016 I received it back, with a note from the post office stating: " Not deliverable as address. No phone numbers available and no correct address. Please advise. Regards Anna Tatavak

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • StyleWe Customer Care's Response, Jun 21, 2016

    Hi Anna Tatavak
    This is Kitty from StyleWe, glad to assist you here with the issue.
    Sorry for your unsatisfied.
    Could you tell us your order number so that we can check and handle this issue for you ?
    We value your business and we will try our best to help you resolve the problem.
    Thanks for your help.
    If you run into any issues, pls contact us via, we will get back to us asap. Thanks.
    Best regards,

Jan 7, 2016
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  • Sa
      12th of Jan, 2016
    0 Votes

    thank you Anna so much for this review. I was going to order from this site today, take care

  • An
      25th of Jan, 2016
    +2 Votes

    I agree with you! You could complain on Better Business Bureau as well, BBB is very efficient and helpful

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