Student Clearing House Degree Verification / 1 month to receive report

1 VA, US
Contact information:

I requested a degree verification on Oct 2nd. I received no instant verification, but it said that research was required. I received a receipt 2 days later, but I never heard from them again. I finally emailed them to follow up on Oct 24th. On Nov 2nd, they responded that the report was available on the website, and they gave instructions on how to access it. They refused to refund my charge, but American Express happily refunded me.

They have a poor interface and poor customer service. You can get this same data much fast by just emailing the school registrar yourself.

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