Structube / customer service, deplorable! unethical behaviour

2401 Granville St., Vancouver, BC, Vancouver, BC, Canada
Contact information:
Phone: 778-379-1153

My terrible experience was with the Granville Store Manager. Rude beyond belief and a liar to cover his butt. Basically to make a long story short I was inquiring about the quality of their furniture: Sofa, Arm Chair, Love Seat frame within soft furniture. Is it wood or particle board? The manager of the store hung up on me refusing to answer. Happy I figured it out before ordering from this terrible company. If a problem with the furniture arose I'm certain they would not ethically deal with it base on my first, second and third experience. People stay away from this store. They do not care to treat their staff of customers with dignity.

  • Updated by Susan Pereira, Sep 18, 2017

    Decided to not purchase from Structure. This is an unethical company with terrible policies and unhappy staff to the point of rudeness.

Sep 18, 2017

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