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Streamyx / poor services

1 Malaysia Review updated:

I really don't know how to describe the poor, annoy services that I have experienced with Streamyx and Telecom Malaysia.
Just imagine that I need to wait for more than one month to complete my registration and installation for the 1 Mbps package.
Maybe their working process has no problem but the responsibility and attitude of the agent and staff have a big problem!

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Comments

  • Ds
      7th of Jun, 2010
    0 Votes

    Installation is only the beginning. Wait until you start using the internet. Then you will discover how bad the service can be! And unfortunately, the alternatives are not much better.

  • Ke
      11th of Sep, 2013
    0 Votes

    I would like to give a feedback about streamyx internet slow..my friend from overseas visit me and he complain alot about malaysian wifi-line very slow...so poor service..i feel ashame because Malaysia TM provide such poor service. I've made a complain many time and it just that no one care to take any action?? I call the technician come to my house and it says that my side dont' have any problem it might be the internet port problem...then its ok...later on same problem accur to me again...and I made a complain the keep asking doing the same thing restart the modem for 15sec..in the end still the same? Is the management really serious about giving us customer a good service or they just care about collecting money from us into their pockets?? I've travel to many country and their wifi connectionare good compare to here our "TM STREAMYX" internet service...am i just paying the wifi internet just to fill into TM management pockets? I just hope the Top people in TM will fix the problem A.S.A.P. I really feel ashame when my friend from overseas complaining about the internet connection...it is slow, it disconnect frequently ( it cause us cant download anywork document due to internet keep on disconnect) and last but not least poor service I can say...I hope the internet would be efficient and good..pls fix the problem. Thanks - your customer

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