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StovesDirect / Still can,t get this fireplace to work.

1 P.O. box 780 Athol, ID, United States
Contact information:
Phone: 208-777-1641

From the first date of installtion, this has not worked right. The factory(Napoleon) won't talk to me because I am not a dealer or installer. I have made dozens of phone calls to Stoves Direct.com and spoke with various people with result bring the same, it still doesn't work. I installed per the instructions that were supplied and have had a plumber and licensed gas installer tell me they can't help me.

Va

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