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Stimulax / Fraudulent Practices

1 9393 N 90th stScottsdale, AZ, United States Review updated:
Contact information:
Phone: 800-770-5185

Stimulax Strips are sold from the same company as Viapren Strips-Pharmazone Labs through the use of Nimbus Communications (aka Listen Up). Their commercials are exactly the same as the Viapren Strips commercials. The phone numbers are identical- they have just changed the name of their products because people are starting to catch on that it is a scam. DO NOT FALL FOR IT!!

Here is the original report I posted back in October about Pharmazone Labs, Viapren Strips and Nimbus Communications (Listen Up):

If you are here it is because you have had the pleasure of dealing with Pharmazone Labs and Nimbus Communications (the virtual call centers where you first called and ended up in this situation) and you want to know what you can do.

First, DO NOT WASTE YOUR TIME BY TRYING TO CALL THEM FOR A REFUND. They will give you the run-around, they will lie to you, hang up on you and yell at you. Even if they do agree to a refund it will only be partial and you may spend weeks or months trying to get it.

Contact your bank or credit card company to dispute ALL of the charges incurred by Pharmazone, Pleasure Ring, American Leisure, Easy Saver, etc. whether it is $9.41, $1.14, $9.95, $10.55, $16.95, $48.73, $39.32 or whatever new amount they come up with.

It's inconvenient and wastes a lot of your time and energy which is what they are counting on and they assume most people will just take the loss and chalk it up to they're own stupidity. I almost did but this company has made millions of dollars that way and you shouldn't let them get away with it.

Their products do not work and they are fraudulent charges. You never entered into any agreement no matter what they tell you that you said. They'll tell you they have you on tape agreeing to everything which may be true but they don't always tell you everything. That is their scare tactic into stopping people from disputing the charges and/ or giving them refunds.

This is what you need to do if you haven't already:

1. Dispute all charges with your bank or credit card company

2. File complaint with Attorney General of State of Arizona about Pharmazone Labs at:

http://www.azag.gov/consumer/complaintform.html

3. File complaint with Federal Trade Commission under Credit Card FRAUD with Nimbus Communications and Pharmazone Labs for selling Credit Card Info without consumer knowledge or consent to marketing sites such as American Leisure and Easy Saver at:

https://www.ftccomplaintassistant.gov/

4. File complaint with Better Business Bureau of Maine about the selling practices and fraudulent use/ charges to your credit card because of Nimbus Communications (These are the people that knowingly sell a fraudulent product and then sell your credit card info to third parties) at:

http://data.boston.bbb.org/complaint/index.asp?FirmID=99999

Info you will need for complaint:

President of Nimbus Communications: Dave Sylvain
Address: 29 Ferry Lane Biddeford, ME 04005
Phone: [protected]

5. File complaint with Better Business Bureau of Arizona about the poor customer service, refund practices and general nastiness of people of Pharmazone Labs at:

https://odr.bbb.org/odrweb/public/GetStarted.aspx

6. Lastly e-mail/ call / send letters to the people who are really responsible for your misery with this contact info:

Nimbus Communications:

President: Dave Sylvain
Email: dsylvain@nimbuscommunications.com
Phones: [protected], [protected], [protected]
Address: 29 Ferry Lane Biddeford, ME 04005

Director of Operations: Missy Nolette
Email: mnolette@nimbuscommunications.com
Phones: [protected], [protected]
Address: 8 Alexander Dr. Biddeford, ME 04005

Director of Human Resources: Amy Fecteau
Email: afecteau@nimbuscommunications.com

Pharmazone Labs:

President: Donald Isaac
Email: disaac@pharmazonelabs.com

Silent Partner: Tim Isaac
Email: tisaac@pharmazonelabs.com
Phone: [protected]
Address: 10747 W Ivory Lane Avondale, AZ 85392

Link to Recent Indictment:

http://www.usdoj.gov/usao/az/press_releases/2008/2008-005(Isaac, %20et%20al).pdf

Other Employees:

Megan Tucker: mtucker@pharmazonelabs.com
Margaret Dean: mdean@pharmazonelabs.com
Robert Marsh: rmarsh@pharmazonelabs.com
Bryan Gillette: bgillette@pharmazonelabs.com
Laura Gillette: lgillette@pharmazonelabs.com

And Lastly if you are interested I have listed a bunch of links to various complaints about Pharmazone & Viapren. Use these to comments to send to all of the above listed email addresses. It will really get to them if we all do this.

http://www.drugscomplaints.com/pharmazone-labs-company-tx92.html

http://www.reportcomplaints.com/?p=57

http://www.alternativemedicinecomplaints.com/pharmazone-labs-viapren-ct4593.html

http://www.pissedconsumer.com/consumer-reviews/drugs/pharmazone-labs-complaint-%11-pharmacies-2007061276922.html

http://pharmazone-fulfillment.pissedconsumer.com/pharmazone-fulfillment-20081010138912.html

http://pharmazone-labs.pissedconsumer.com/pharmazone-fulfillment-suckered-another-person-20080901133579.html

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http://pharmazone-labs.pissedconsumer.com/pharmazone-viapren-ripoff-20080617124372.html

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http://www.pissedconsumer.com/consumer-reviews/alternative-medicine/pharmazone-labs-viapren-20070905101510.html

http://easy-saver-american-leisure.pissedconsumer.com/pharmazone-viapren-sold-my-debt-card-info-to-another-company-20080926136973.html

http://pharmazone-labs.pissedconsumer.com/pharmazone-viapren-ripoff-20080617124372.html

http://pharmazone-labs.pissedconsumer.com/viapren-and-pharmazone-is-a-ripp-offffffff-20080829133219.html

http://pharmazone-labs.pissedconsumer.com/viapren-ripoff-artists-20080328116690.html

http://www.alternativemedicinecomplaints.com/viapren-ripoff-ct8061.html

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http://viaprin.pissedconsumer.com/viapren-20080823132499.html

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http://pharmazone-labs.pissedconsumer.com/viapren-2c-the-great-breath-tab-scam-3a-makes-breath-really-hot-20080210112848.html

http://pharmazone-labs.pissedconsumer.com/viaprin-gave-me-the-best-sex-of-my-life-20080410117753.html

http://pharmazone-labs.pissedconsumer.com/i-worked-for-the-call-center-of-viapren-20080421118577.html

http://www.pissedconsumer.com/consumer-reviews/products/viapren-strips-pharmazone-labs-20080118111204.html

http://pharmazone-labs.pissedconsumer.com/pharmazone-labs-stole-money-and-kept-product-20080223113747.html

http://pharmazone-labs.pissedconsumer.com/pharmazone-viapren-free-offer-scam-20080203112337/1.html

https://www.complaintsboard.com/complaints/pharmazone-labs-c76986.html

http://www.pissedconsumer.com/option, com_akocomment/task, report/id, 117753/cid, 19052/Itemid, 72.html

http://www.pissedconsumer.com/option, com_akocomment/task, report/id, 117753/cid, 19052/Itemid, 72.html

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Comments

  • Re
      23rd of Feb, 2009
    0 Votes
    Stimulax - Fraud
    Pharmazone Labs
    Scottsdale
    Arizona
    United States
    Phone: 1800-770-5185

    Bought stimulax sex strips for Valentines Day weekend on 2-11-09 paid extra $5.00 to receive them before Valentines Day we did not receive the product until after the holiday on 2-17-2009. We were told we had 10 days to tell them how we liked them. Well let me tell you how we liked them they sucked they did not work!! We called to cancel they told us we could not and today we received another box of them and they charged us $59.00
    We have called our bank and have filed charges and stopped payment on that charge and any others!!!

  • Wi
      4th of Apr, 2009
    0 Votes

    YEA SAME THING HAP[PENED TO ME AND WHEN I ASKED TO SPEAK TO A SUPERVISOR I WAS TOLD THAT THE EMPLOYEE CAN DO AS MUCH AS THE SUPERVISOR. I TOLD THEM I HAD CALLED THE MONTH BEFORE AND CANCELLED AND SOMEONE SAID IT WAS CANCELLED THEN HUNG UP ON ME AND THE SO CALLED SUPERVISOR SAID THATS NOT POSSIBLE BECAUSE THEIR COMPUTERS TRACK ALL PHONE CALLS AND TOLD ME THAT THERE SYSTEM IS FLAWLESS. THEN I WAS TOLD TO RETURN THE PACKEAGE WHEN I RETURNED IT THEY SAID I DID NOT GET A RMA NUBER SO I COULD NOT GET A REFUND. AND EVERYTIME I CALLED ABOUT IT I WAS HUNG UP ON I WAS ALSO TOLD SUPERVISOR DONT ANSWER CUSTOMER COMPLAINTS CALLS THEY JUST LISTEN IN WHILE THE EMPLOYEES HANDLE IT.

  • An
      3rd of Jul, 2009
    0 Votes

    The owner of those companies just plead guilty to a whole bunch of federal charges, check out this link http://www.usdoj.gov/usao/az/press_releases/2009/2009-216(Isaac).pdf

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