Steve's Blinds / Pressure to buy tactics
I was looking for panel blinds and found Steve's Blinds website. I found the style I was looking to buy and all over the website it was indicated that a price increase would take affect in two days. I felt pressured to buy before the increase even though I was really not looking to buy that day--I didn't even have time to order samples. After I placed the order, the price of the blinds never increased. Instead they continued to drop in price for the 30 days it took me to receive my order. Even though the price continued to drop the website continued to urge a purchase stating the prices would go up in the following days--the date kept changing further out. I contacted their customer service department and was given a "canned response" about no control over manufacturer's prices. The website states they have a "lifetime" low price guarantee, but it appears that it does not apply to any prices on their own site. Almost every store out there, online or brick and mortar, offer a price adjustment if the price drops within 30 days of purchase. I hadn't even received my order when the prices dropped even though the information on the website stated the blinds would be shipped in 3 to 5 days. It took 4 weeks to receive the complete product.