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Steve Maddenissue with quality of the sandals

Dear Sirs,
I am disappoint that I got 2 pairs of Steve Madden on 24 Nov 2018 at Delhi airport and the sole material started peeling of after just one day of use of the model - Delicious Attached is the photo.

The other pair - Posyy, got so loose after one day's use that there is no grip on the feet and slips out .

The flats are very expensive and this is not the quality expected from a reputed brand like Serve Madden.

I would appreciate if you could send a replacement or give me a full refund on my purchase. Shall wait for your response before I post my reviews online.

Attached is the photo of the damaged pair and the invoice.

Details:
Receipt no: 8765
Store code. 9604 (It could be 9804 the print is unclear)
Date: 11/24/18
Time: 10:19.58
Terminal No. : SM01
Staff ID: GAURAV

I look forward to your response.

Thanks and Regards

Mukul Apte
M: +91 [protected]
E: [protected]@gmail.com
Address:
Falcon Infocomm Pvt ltd.
1207 Kailash, 26 K.G. Marg
New Delhi 110001

Steve Madden
Steve Madden

Mu
Dec 11, 2018

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