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wood in the cigarettes
I have been smoking Sterling Red for a number of years now but recently i am finding a lot of wood in them and can't get a puff..then the end falls off the cigarette and i have to relight it...i find them very hard to get a decent puff from now...and haven't had this problem before...
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cigarettes not puffing
On several occasions, I have purchased a pack of 10 or 20 Sterling cigarettes from Dobbs General Store. When I light a cigarette, it doesn't always puff. After several attempts to get a 'drag' from the cigarette, I notice the filter of the cigarette goes a dark brown, nearly black colour. The cigarette gradually gives me a few puffs, with some effort might...
Read full review of Japan Tobacco International [JTI] and 67 commentsOverview of Japan Tobacco International [JTI] complaint handling
Japan Tobacco International [JTI] reviews first appeared on Complaints Board on Apr 21, 2011.
The latest review Mahmoud Mubarak Elhadi Mubarak <mahmoudmubarakelhadim@gmail.com> was posted on Apr 24, 2024.
The latest complaint Sterling essential tobacco was resolved on Apr 24, 2023. Japan Tobacco International [JTI] has an average consumer rating of 3 stars from 104 reviews.
Japan Tobacco International [JTI] has resolved 39 complaints.
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Japan Tobacco International [JTI] emailsconsumer@jti.com100%Confidence score: 100%Supportjt.media.relations@jt.com90%Confidence score: 90%communication
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Japan Tobacco International [JTI] addressRue Kazem-Radjavi 8, Genève, 1202, Switzerland
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cigarettes not puffing4
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I have exactly the same problem, I break cigarette in half,roll 2 rollups,but the quantity of wood lately,has made this difficult 👍 ted Hornchurch
i have been smoking sterling superking reds since they came out they put them up to 7.11 it was bad enough to see only 19 in a pack ive just bought a packet and theres only 17 in the packet bloody ripe of will have to change brands if they dont sort this out very angree
Well the packets of 19 have been priced at £7.04 and just went down to £6.99, and then I noticed the packet looked even smaller. They're at it again and now there are only 18 in a packet! To top that they are carefully putting the 18 on the wrapper, not the packet, so when you've binned the sellophane you don't see the content anymore and there's no address on the packet either.
I am also getting 19 in a pack and not 20 - isn't this misleading selling or something?
I have been smoking Stirling Red since they were launched but the pack of 200 I have just purchased 4 packets have only had 19 in not 20.As with everyone else I am having problems with them going out. Not great when you pay so much for them.
Lisa
to say that the cigarettes are now made fire safe, is the total opposite?yes they do keep going out and you have to relight them, what with?a flame?a naked flame and that is at least four times for one cigarette, there is more chance of a fire starting with a flame, than a lit cigarette?also when you do relight the cigarette the smoldering ash falls every where causing burns to carpets your clothes and the most dangerous factor your skin, i think the more people that go and get legal help and try to claim who ever or what ever system is responsible for such a decision
i too am fed up of these cigarttes goin out half way through but worse of all there is no puff at all in them at times its just like smoking fresh air i think its scandalous given the prices of them just going up and up 6-35 they are now is there no end to this supposed governments GREED also yu dont display any phone number OR address where people can complain to yu properly its shocking
As far as I understand it from a friend who works in the tobacco industry these so called fire safe cigs have seen an increased amount of toxic chemicals being used. The mamby pamby EU and UK politicians still think that the public does not notice such things, yet they still keep taking more and more in taxation from smokers, if they banned tobacco products they would have to increase other taxes by quite a significant amount. As for the last tax increase on tobacco, my local tobacconist has only just put his prices up whereas Tesco et al put their prices up in April even though they still had hundreds of thousands of packs in stock that they had bought at the old tax rate, they do this every budget, order massive amounts before the budget and rip off the public. Yet I like many of my generation did not smoke before they joined HM Armed Forces where even to this day our soldiers, sailors and airmen still get heavily subsidised tobacco products.
I have been smoking mayfair king size for years but I have recently bought them from another shop.the writing on the cig has mayfair but the A in mayfair looks like a foreign letter A.they have made my tongue burn .anyone else noticed this?
I have been buying Amber Leaf hand rolling tobacco for quite some time now, but have noticed more and more lately the unacceptable amount of large shards of wood in this product.Today I opened a fresh pouch only to find no less than seven pieces of wood measuring 5.8cm - 6.7cm.in length within the pouch. I would have had no hesitation in returning the pouch to you had it not been for the fact that I am presently unemployed and could not afford to buy another pouch (or similar other brand) at the time. This is the first time I have ever registered a complaint to you and was astonished to find the amount of complaints on your website. I presume I will hear nothing back from you, never mind any recompense.I look forward to finding out!