Steinhausen Overnight / On-Line Fraud
I placed an order with Steinhausen Overnight back in March of 2008. My credit card was immediately billed through PayPal even though the item I ordered was back ordered. I decided to let it ride for several months of promises that "it would only be another month" before they could fill my order.
In October, I decided ot give up and requested a refund. Dave Long, the owner, repsonded that my requesst had been received and that I could expect a refund within 10 days. It's now March and I'm still waiting. Steinhausen does not respond ot my e-mails asking for a status. My credit card company won't help because the charge was made more than 6 months ago - they're now toast!
Dave Long is a common THIEF and I intend to follow-up with letters to the Oklahoma BBB, the State's Attorney General and PayPal - I can be a real PITA until I get thei resolved.
BEWARE STEINHAUSEN OVERNIGHT.