SUBMIT A COMPLAINT

Stein Mart / online ordering/ customer service

Contact information:

This was my first time shopping at Stein Mart. I found a 8 piece comfort set for 99.00 I thought that was a great deal so I purchased it online. 2 days later the same set was a "doorbuster" for 49.00. I contacted Steinmart.com and asked if I could get the doorbuster price... they said yes that I would take up to 5 working days. In the 5 days I received my order. But I didn't receive the money back into my account. I called again after 5 days and then was told that they could not give me the doorbuster price. So I said I could have sent it back and got full refund and got it at the doorbuster price. The response was yes. I said that was stupid. I would have sent back but I had wash it. I will NEVER buy anything from this store AGAIN!

Sa
Nov 29, 2017

Post your comment