Steimberg / phone recording
The recording is 'excruciating'. First, as you wait, the recording doesn't have the normal silence gaps. It repeats non-stop and I man non-stop about diseases and equipments. When you have a short wait you can bare to stand the verbal assault but when you have to wait for a long time, this is traumatizing.
Ways of solving this problem: consider a calming and pleasant music and intermitently consider advertising your products instead of a barrage of assaulting adds withou giving the mind time to recover or even assimilate the benefits of the products you are trying to advertise.
I personally wait until I could find a day where I had to wait perhaps only 10 minutes (aloready a long time for this kind of verbal assault), because to be honest, I had hung up most of the time. Why torturing your clients?