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Steers review: quality & service 64

J
Author of the review
12:00 am EST
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To whom it may concern - if it concerns anyone at all

There is a steers close to the pietermaritzburg off ramp in a total garage - get this - the pietermaritzburg offramp - about 2-3 k's down to the right - total garage on both sides — # steers to the left.

Time: 10h00 saturday morning december 1 2007

Upon arrival I was told that I would be attended to shortly - another customer already waiting. the waitress / manageress then calmly continued to wrap another 4 sets of cutlery with a paper napkin before asking us for our orders. she really gave the impression that she did not want to be there at all.

We then proceeded to the toilets - me to a dark men’s toilet with the lights out of order - and my wife to a washroom full of flies.

When I reentered the restaurant I started looking for a clean table. I could not find one - I eventually found the chef and asked him for a cloth. he came and wiped a table down for us.

Whilst waiting for the food I noticed that the place has not been swept or cleaned either. some flies were enjoying the dirty tables.

The cutlery arrived first - all neatly wrapped. there was some green gunk stuck to the inside of my fork. the waitress looked interestingly at me while I proceeded to try and clean it with the napkin dipped in fanta orange. ended up eating the burger with my hand.

Our burgers arrived and being hungry - we started eating. I then realized that there were no condiments. I went to the counter and found the two big dispensers to be empty and their nozzles filthy. the mayo container manage to gurgle up a spurt on my arm. the head seemed to be loose.

The waitress then brought us some more empty and dirty condiment bottles. at least the tomato sauce had some in.

I then realized that my schalk burger meal looked nothing like the picture. on closer inspection I realized that the burger patties were obviously from last night. al flat and cold. tasting of old barbecue fat. thinking back I now realized that the grill had not been fired up yet.

We ate what we could. my wife “the coffee lover” did not even drink half her coffee. said it tasted like dish water.

We left without saying a word. because by now they were getting busy.

Maybe I should have said something. maybe i'm the only one with a runny stomach this morning. may you would like to feature a video of me running to the toilet on the home page of this website.

Please don't offer me any free food at steers since you won’t be seeing me for a long time. please don’t tell me to excuse this because it was early in the morning.

Not so kind regards,

Johan grobler

64 comments
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Thande
, US
Jun 12, 2019 2:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir/Madam

My name is Thandekile in Durban Bellair. I placed an order and paid online on Wednesday 5 June 2019. My order wasn't delivered I phoned Steers Glenwood and the lady said its too far. I have paid already for my order how am I going to get my money back please advise.

thandekile01@gmail.com
[protected]

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kaajal singh
, US
May 19, 2019 4:21 am EDT

I ordered through the online app. My food was delivered half an hour after the requested time, it was the wrong order and it was cold. I will not be supporting this franchise any longer.

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Barthlo
, ZA
Apr 30, 2019 7:21 pm EDT

Your service at Tokai western cape branch was pathetic. Staff arguing with me around other clients and want to make clever remarks. I'll never spend another cent of my money with your business, I'll rather go to KFC and McDonald's.

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Nastasha
, ZA
Dec 12, 2018 11:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

my beef pitta burger was raw! almost no cheese on the fries and it definitely was not medium sized more like small. absolutely disgusted i will be going o hello peter if this does not get resolved.
I have pictures to prove it.
I really am so disgusted when i saw the raw patty i immediately started feeling nausea's

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Amg5
, ZA
Nov 11, 2018 6:04 pm EST

It was very disgusting how they can even call themselves steers i baught 3 wacky wensdys and geuss what the burger looked like a spar roll or pick n pay im disgusted by how that burger even looked when i got home

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Zamaphemba Ntuli
, US
Oct 15, 2018 4:20 am EDT

Hi,

I ordered on sunday and they said they don't have my order and asked them to cancel. I then decided to order something else and they called and said they don't deliver where I stay however on the website it says they deliver and have to pay R15 for delivery. I need my money since I didn't receive my order.

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Jessica Bezuidenhout
, US
Sep 20, 2018 3:18 am EDT

We are regular clients and placed an order to be delivered a mere 8km from aliwal north on a farm. They deliver here o a weekly basis. The driver could not find the farm and thereafter our order was confinetly cancelled. This was our last business with steers.

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Palesa Ramoshu
, ZA
Sep 18, 2018 9:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I order food from Steers Jabulani mall at 17h00 and now it's 1h44min later nothing. When I called the store several times no answer. I called customer service and I was put on hold for minutes. Where is my food?

Palesa Ramoshu
[protected]
Palesaramoshu@gmail.com

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Tanja Juries
, US
Sep 18, 2018 7:06 pm EDT

Me and my friend went to go buy ×2 Rib Burgers on the 6 September 2018 just after 1pm at Steers Golden Acre. Both our rib patties were raw and our appetite were completely spoiled after a few bites. We could not return the burgers because it was during our lunch hour which took up most of our time to go to. Pictures attached.

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Craig Jacobs
, US
Sep 10, 2018 3:49 pm EDT

Hi. I just bought a rib burger at Steers Capegate and they put no lettuce or tomatoe on. Manager Victoria took the burger back threw lettuce and tomatoe on and gave it back to me. How wrong it just doesnt feel right now I dont feel like eating it anymore. My order number was 65 Date 01 09 2018. The service is really crappy at this Steers

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Galima
, ZA
Sep 05, 2018 5:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just came from you outlet in Bethlehem what a bad experience I waited patiently for my food as it was busy at you outlet got my food thanks but really disappointed in the quality chicken had a bad smell chips was over cooked and dull I hope for you and myself that me and my family do not get sick my order Nr was 353 inv 985662

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Bebster
, ZA
Sep 05, 2018 11:10 pm EDT

I ordered 2hours ago 3 wacky wednesday for delivery. after the 2 hours i phoned. they said they never recorded my order. steers at engen garage queenstown are very unproffesional. they don't take it serious at all. last time they forgot to put chips in my rib burger combo and i had to go back and tell them.

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Tishatjies
, ZA
Sep 01, 2018 11:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered at 10H24 and got the order at 10H55. It was a king steer meal and a cheese burger meal with a chocolate milkshake and the order was wrong they gave me a coke and I requested a fanta orange.

Bad service! Very unhappy!

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Christopher Lee Wiesner
, ZA
Sep 01, 2018 7:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I just purchased Rav burgers to find that both burger is rotten please steers sort the franchise at engen germiston in Refinery rd I'll never buy burgers here again

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Stephan Evans
, US
Aug 29, 2018 5:37 am EDT

I drove all the way hungry to the closest steers and when I got back to the office it was only a piece of chicken and macon on with bit feta. Where is my guacamole

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Monique Erasmus
, ZA
Aug 21, 2018 2:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I went to steers in walker drive, port elizabeth yesterday and was extremely disappointed that the hero rolls looked nothing like the picture. It was on a hot dog roll which if I had known, I would have never bought. Its something I could have made at home myself.

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Erle
, ZA
Aug 20, 2018 11:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is now the third time I have come to the steers at cape town international airport and they don't have what I ordered. Or would like to order.

It's a Friday evening. All I would like a milk shake. That's it...

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Lethu Masondo
, US
Aug 21, 2018 1:09 am EDT

Good Morning
I would like to know why was I billed twice for one bill for the 27/04/2018 for meals amounting to R257.40 at shell ultracity in Escourt for machine 1429, the debt went of on the 09/05/2018. I would like to know if I should expect a refund from you guys, my email is masondoletty@gmail.com.

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JacobsM
, ZA
Aug 20, 2018 10:29 am EDT

Good day
I have placed an order at Steers Vaalpark for 2 x cheesy chips and a buddy coke at 11:23 on the 30th of May 2018 and I received my food ice cold at 12:30 an hour later than I have placed my order I am very unsatisfied with Steers and will remeber this in the future.

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Adaliza Hayter
, US
Aug 20, 2018 4:19 pm EDT

Good day

I have found a plastic object in my milkshake and pieces of plastic in my shake. Accidentally swallowed some of it and then vomited all my food up because of it. See attached. This is dangerous and very careless to say the least! I am still suck and concerned that I might have interal damages!

What are you going to do about this?

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Lesego Mahlase
, US
Aug 20, 2018 2:19 pm EDT

On our way to Pta from Klerksdorp we ordered burger meal. To our surprise both burgers had tomato sauce and mustard sauce. We laughed it off until we had to eat our chips. Burned and looked love yesterdays. We were so disappointed as this was the first time we experience dissatisfaction at a steers branch.

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Jennifer220
, ZA
Aug 15, 2018 9:44 pm EDT

Black chips burnt patties and old buns definitely not steers standard we wont buy there in a hurry again! you have a email address to use on the website to send your complaints but the email bounces how does the problem get resolved you pay so much money for such poor food!

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JrHN
, ZA
Aug 14, 2018 4:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The steers in Umdloti is meant to close at midnight.Saturday 21 July ONCE AGIAN the shop is closed at 11.40pm
The staff were rude and belligerent.
This is appro the 4th time we have experienced this. The staff were gossiping umongst themselves about my husband and I.

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LYN1987
, ZA
Aug 14, 2018 8:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Baught a ribster burger at sandton city and it was very pink.Is this the way it was suppose to look?

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