I have now received this today 01/30/08 and I have ordered nothing from this company. I include this mornings notice I e-mailed you about my earlier concerns and fears.
On 01/24/2008 I ordered a "trail" of Hoodiaphen. The amount of the trial was $5.95 and I was told I could cancel any further orders by simply calling Ashton Jones at 1-800-597-8533 at any time before the fifteen day trial ended. On 01/29/08 I received a package from USPS that I was required to sign for. It was the "trial" bottles of the product. It supposedly contained the two bottle of 15 capsules each of the 30 mg.capsules, USP. There was no invoice and no identifying information on the package. The return information only contained the following: Fulfillment Center, Oklahoma City, OK 73109. Above the return address, in large letters was FCM. Under the e/USPS Signature confirm bar code are the numbers: 9121 8052 1390 7061 7223 92 and the package was mailed from Zip 73109 on JAN 18 2008 which I now find strange since my phone conversation was on 01/24/2008 and the product billed to my credit card on 01/25/2008. I have contacted my credit card company and told them I have tried repetedly to contact this company, but have been unable to reach anyone. I either receive a recording, I'm told the number is temporarily out of service, or once connected to a "live" person, I'm cut-off and the line goes dead. Having said all of this, I have no dout that I am being scammed and I fear this company will continue to bill my credit card for additional shipments. I have nothing to fight back with. My credit card company has basically said they have no power to refuse payment from the company since the company has my credit card number. Please tell me what I can do to protect my credit card and avoid receiving additional charges beening applied to my credit card from this fraudulent company. I'm 60 years old and should have know better than to buy into thier spill. Web sites: www.hoodiaphen.com & https://www.complaintsboard.com+Hoodiaphen
Not all of these questions are required. Please provide as much information as you have.
1. Product/Service Purchased: Hoodiaphen
2. Model Number:
3. Contract, Account, or Policy #: Aston Jones
4. Order #: endicia.com 071V00531079
5. Purchase Date: 1/24/2008
6. Date Problem First Occurred: 1/24/2008
Dates you complained to the company/organization
7. First Date:
8. Second Date:
9. Third Date:
10. Payment Made: Yes
11. Payment Method: Credit Card
Name of Sales Person
12. Title: Mr.
13. First Name: Aston
14. Middle Name:
15. Last Name: Jones - probable not correct name
17. Purchase Price: $5.95
18. Disputed Amount:
Enter your DESIRED OUTCOME below. Please keep your description within the box provided, without scrolling. A summary of your complaint is preferred, as the BBB will contact you if they need additional details. Mandatory fields are followed by a RED "*".
1. Desired Settlement:
Other (requires explanation)
2. Desired Outcome:
I do not want this company to charge my credit card for additional purchases when they make it impossible to cancel receiving additional bottoms of Hoodiaphen. I am also concerned they could possible use my credit card number for purchases I am not yet aware of. I would sincerely appreciate hearing from you as soon as possible. Their prodduce is very expensive when not purchased on a trial basis. Comments at https://www.complaintsboard.com/
oping to make since out of this scam.