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Steamshowersinc.com / inferior product

1 California City, CA, United States
Contact information:
Phone: (714) 622-1550

I bought an Ariel steam shower from steamshowersinc.com. 5 years and 3 months after buying it the shower unit went on FIRE causing damage in my home. The investigators determined the fire started from the steam shower. My homeowners insurance covered all the damage except for the steam shower since it was determined that again THE STEAM SHOWER UNIT CAUSED THE FIRE. I have called Atlas (parent company) and steamshowersinc over 10 times with NOT ONE RETURN PHONECALL. I am only looking to get another unit (different model) from them. I feel they should stand by their product and AT THE VERY LEAST RETURN A CALL. I call and of course can speak to the salespeople since that line answers right away BUT OF COURSE THEY CAN'T HELP YOU WITH PROBLEMS THEY CAN ONLY SELL YOU PRODUCTS.
WORSE COMPANY I HAVE EVER DEALT WITH STAY AWAY!!!

Pe
May 7, 2015

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