The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Steam Buddy / Unauthorized billing

1 United States Review updated:
Contact information:

I started to order the Steam Buddy. It does not let you see postage until after you press 'order'. When I saw that the postage was more than the product, I stopped and closed the site without pressing any final submit key. I did not get a receipt emailed to me. Several days later, I got an email saying the product was on its way! I emailed and called to cancel it, unsuccessfully. I plan to send it back refused, hoping I can avoid paying postage. The customer service person and her supervisor said they would refund my credit card upon receiving it. Both offered to cut the shipping in half, but by this time, I did not trust the company who operates such a deceptive ordering process.

Fr
Sort by: UpDate | Rating

Comments

  • Va
      4th of Dec, 2008
    0 Votes

    I started to order the Steam Buddy. It does not let you see postage until after you press 'order'. When I saw that the postage was more than the product, I stopped and closed the site without pressing any final submit key. I did not get a receipt emailed to me. Several days later, I got an email saying the product was on its way! I emailed and called to cancel it, unsuccessfully. I plan to send it back refused, hoping I can avoid paying postage. The customer service person and her supervisor said they would refund my credit card upon receiving it. Both offered to cut the shipping in half, but by this time, I did not trust the company who operates such a deceptive ordering process.

Post your comment