Steak 'n Shake Enterprises / waiter and food

My family and I went to the location in Joliet, Illinois. Our waiter Angel was terrible. Our milkshakes sat up on the counter for more than 10 minutes and our food came before them. I asked for onion and pickle after I got my burger and he checked out customers at the register before giving me the condiments. The ladies weren't even sitting at a table for him to wait on.Our food was very cold so we mentioned it to the manager and he gave us $10 off a $40 bill. The manager did not address the waiter as he did not do we. We will not be dining at Steak and Shake anymore.

Jul 24, 2018

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