Steak 'n Shake Enterprises / wait in drive thru

Louisville, KY, United States Review updated:

Not only did I wait for 20 mins, but when I got home the order was wrong. So I was pissed more. My burger was supposed to be fully dressed and it wasn't. The main reason I come is for the onions on the burger, I was very disappointed . The waiter even repeated the order when I said I wanted onions, she said yes like she got it. They need help, i wAs the 3rd car in line, how do u mess orders up, hate to be there on a rush hour day, everybody's order would be wrong.

May 11, 2017
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  • We
      12th of May, 2017

    Yes, it's annoying to get the wrong order but you have to be proactive and check before you leave the parking lot.

    +1 Votes

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