Steak 'n Shake Enterprises / the service and foot
I dined in at your Joliet. IL Location and I am in complete disgust. I first waited for 10 minutes in order to be seated and out hostess had extreme attitude when I addressed the wait time. Then after I was seated me and my friends waited another 15 minutes in order for our waitress to come ask us for drinks. Their was only 2 other tables so their was no need for the extensive wait. After being helped with drinks she took another 20 min to come take our order. We then complained to our waitress and asked for the manager. She laughed it off and walked away. This service was absolutely disgusting and slow. Then after I got my food it was cold and the bun was stale. I complained again to the waitress and she said okay and brought it back and that was it. Your companies ability to hire such slow and careless employees is sad.
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