Steak 'n Shake Enterprises / rude and took forever...

Centerville ohio, United States

All i ordered was a shake, so first off the drive thru line was really long which isn’t bad at all i don’t mind waiting, but when the person in front of me gets their food for free i should too because i waited just as long. And then the dude forgot what shake i had, and had to remake it. I never waited 25 mins for a shake. He didn’t apologize or anything just shut the window and left. usually this steak ‘n shake offers great customer service.. must of changed employees.

Sep 20, 2017

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