Steak 'n Shake Enterprises / drive thru service

Clermont, FL, US Review updated:

Today After waiting for 5 minutes to order. I ordered a burger with mayo only and Peppermint Shake. I waited in line for 15-18 minutes and finally got to the window- I will also add that there were 3 cars in front of me. When i get to the window the cashier goes to give me a white chocolate milkshake instea. Not what I ordered and then tells me they are out of Peppeemint mix. When asked why she didn't say anything she said she thought I said white chocolate. So the special order we hear and a basic order we don't. Service sucks always.

Nov 20, 2017
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  • Po
      Nov 21, 2017

    It just sounds like a simple mistake. You should try and be more understanding.

    0 Votes

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