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Steak 'n Shake Enterprisesdrive through indianapolis south

Hi there,
I am not one to complain, but my last experience at Steak N Shake was very unpleasant. We waited 45 minutes in the drive through line on Saturday, July 21st at 6:00 pm, and I am not sure why. We were never given an apology or an explanation. When we finally got our food (two burger meals), the fries were cold and my burger toppings were incorrect. Because of my experience, I was late to the wedding I came all the way to Indianapolis for from Chicago. I'm very sad that this happened and I would just hope that I never have this experience at a Steak N Shake ever again.

Jo
Jul 25, 2018

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