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Steak 'n Shake Enterprises / cookies, fries and service

Pekin Illinois, United States Review updated:

On 2/3 my wife and I went to the Pekin No 17 and ordered our food, when our food came my Fry's were cold and very dark in color and my wife ordered a side of Cole slaw . She never got her Cole slaw . I ordered a triple steak burger with fries and Cole slaw and a cookie. I never got my Cole slaw and my Fry's were cold and dark in color plus someone had taken a bite out of my cookie. When we went to pay the lady asked how our meal was and I told her about my wife not getting her Cole slaw so she took her Cole slaw off the bill. Then I told her about not getting my Cole slaw and how my Fry's were and the bite out of my cookie and I Evan showed her a picture of it because I took a picture with my phone and all she did was to take.50 cents off my bill and never even offered an apology or anything. I think .50 is a little cheap when 3 out of the 4 items that I got for the pick 4 for 3.99 wasn't eatable. Worst service I ever had at Steak and Shake and I eat there in Pekin or Morton at least once or twice a week. If this is how I'm going to be treated I will not be back and I will let everyone know about it. I'm in customer service in a large store in Morton Illinois and we would never stand for this kind of behavior

Bu
Feb 03, 2019
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Comments

  • Be
      Feb 03, 2019

    I think you are cheap for wanting more off your bill.

    0 Votes
  • Va
      Feb 08, 2019

    @BEnchboy cheap for wanting more off his bill???? LMAO SOMEONE TOOK A BITE OUT OF THE GUYS COOKIE. Not to mention the missing items. LMAO

    0 Votes
  •   Feb 03, 2019

    I swear to God if I read Cole slaw once more...

    0 Votes
  •   Feb 03, 2019

    F R I E S

    0 Votes

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