Starter Credit Direct reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Starter Credit Direct
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information on account
I want you all to stop taking 99.00 out of account i dont wont this offer please replace the 99.00 back into my account, if i failed to read the fine print then that my fault but please stop i live on a fixed income again i havent even used the advertisment that you are charging me for, however i dont even know what it was i was just doing things never thought it would go threw again i do apoligze. thank you once again.
The complaint has been investigated and resolved to the customer’s satisfaction.
did not apply for there help
UNAUTHORIZED CHARGES TO MY ACCOUNT. I DID A LOAN BY INTERNET AND WHEN I SUBMITTED THE INFORMATION, OTHER COMPANY'S WITH ADVERTISING ON THE SAME PAGE ALSO GOT MY PERSONAL INFORMATION. I WAS TOLD BY SOME OF THE COMPANY'S THAT HAVE CHARGED MY ACCOUNT SAID SOME OF THE ADVERTISING IS ENSCRIPTED AND YOU CAN NOT PERSONALLY SEE THE ADVERTISING. BEFORE YOU KNOW IT...
Read full review of Starter Credit DirectScam 99.00 Illegal Charge on checking
I Called the Better Business Bureau and filed a complaint with them on this company they stole 99.00 from my checking account without my premission. I was able to find out that one of their offices is located in Sherman Oaks CA #[protected] or [protected] the owners name is Paul Cleveland. I have also started an investigation through the bank I bank with.
I did call the [protected] number and was told all oper are busy to leave a Name and number and they would get back to me within 48 hours what a joke.
I hear that the news Stations in Houston TX did a Scam report on this company they are also known as E-Debit Pay LLC..
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraudulent transaction
After researching loans online a few days ago for debt consolidation loans, I discovered this morning a $99.00 check transaction from a company called Starter Credit Direct. I said to myself "I never wrote a check in my history of writing checks for $99.00, what the hell is this, and who the hell is Starter Credit Direct?!" I looked at the check online and it clearly has my name on the check, however, it's not my check. I decided to first Google the name of the company and then visit their website... I've never been to this site which clearly states that a $99.00 fee will be deducted for joining their services and then an additional $14.95/mo until you cancel, I guess. I have no clue who this company is or what they offer. I did not "knowingly" sign-up for their services as this is not what I was researching. I used LendingTree.com and I highly doubt they would treat their customers in such a disrespectful manor by distributing my information to such a ### company that charges their customers for supplying them with a ### credit offer.
Long story short, I called the Check Fraud department of my bank ( Bank of America ) and they have refunded my $99.00 and filed a fraudulent claim against this company. My next step is to call this company [protected] ) and go up one side of them and down the other. I'm sure I'll end up with a Customer Service rep that can't do ### but I'm going to make it known that this type of behavior is not acceptable nor will it be tolerated by unsuspecting individuals such as myself. Not only are they stealing from people, obviously, but they're creating other havoc in people's lives by forcing them to change their bank account numbers which in turn you now have to update all your creditors. Companies like Starter Credit Direct should be forced to close their doors with "x" amount of complaints. The doors get closed on such things as public smoking in restaurants with so many complaints, same should be said for companies like Starter Credit Direct.
Starter Credit Direct, you should do yourselves a favor - close your doors and take down your website. You're doing more harm to people than you are good. And as for the site(s) that redirect information to you they, too, should be at just as much fault.
UPDATE:
After doing a little digging on this company I have found that this company is just a subsidiary of a company called EDebitPay, LLC. which is based out of Sherman Oaks, CA.
It appears as though this company EDebitPay, LLC. is no stranger to lawsuits due to their deceptive business tactics which is a clear violation of Section 5(a) of the FTC Act, 15 U.S.C. § 45(a).
In July of 2007 the FTC filed complaints with the United States District Court, Central District of California against this company, EDebitPay, LLC. In January of 2008 the court ordered said company ordered monetary relief of over $2, 258, 000.00 - not to mention each one of the owners, Dale Paul Cleveland and William Richard Wilson, had to pay over $667, 000.00/each to taxing authorities! If they failed to pay it then they would have been ordered to pay over $23, 000, 000.00/each! Apparently these knuckle heads have not learned their lesson and continue to rip consumers off with their deceptive business
tactics.
If you want and need to reference this material, the FTC act has the court order documentation posted on their site which can be found here:
http://ftc.gov/os/caselist/0623125/index.shtm .
If you need to contact the company, like bill collectors you should use any tactics possible, phone numbers and other info can be found here:
http://www.whois.net/whois/startercreditdirect.com .
There was also a Fox News report on this company, found here: http://www.myfoxla.com/dpp/news/investigative/Bank_Account_Scams_20080802
------------------
Your best bet is to report it to the bank as soon as possible, and then report it to the FTC - I'm sure they would be happy to collect another couple million from these [censored].
The complaint has been investigated and resolved to the customer’s satisfaction.
hi, yes i was also a victim, thhis company sent a check to my bank account and tried to collect $99.00 but i didnt nhave that muchn in the bank so i received a $35, 00 fee for nsf and i had to go and close my account and redue all my business because this fraud company as i called the number for them the bank had gave, they never answered the phone, just that fuc...answering machine yhat want allow you to leave a message.
Stole $99.00 from my account
This company withdrew $99.00 from my checking account. Called the number on the check and they are closed on weekends and holidays. I hve contacted my Credit Union to get the refund from this company. After reading all the other complaints i don't know if I will ever get my money back. I am closing my checking account because I don't want them to keep taking my money. I am a single mother and when they took this money from my account they took my grocery money.
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't see anyone posting replies to these complaints, so I guess I will. I also had $99 taken from my account. When I called the number on the false check the presented against my account, I had to leave a message, but someone called me back today & explained the refund process. It is BS, however, I signed their paper, sent a copy of my online bank statement and a copy of the check they gave my bank and I will be getting a refund check. I do have to wait their requisite waiting period (30-45 days). The check will be mailed to me via US Postal. So, as long as you react in time (within a few days of the withdrawl from your account) you should also receive your money back. Just be patient and don't ever give your checking account information out over the internet again. I know I won't. I had to borrow money for my 10 month old son's formula. I feel like a total idiot.
They took $99 from my checking account - it's a good thing I check my bank statement on-line on a daily basis! The first thing I did was to contact my bank and report the fraud, after which I contacted my local Better Business Bureau. It came as no surprise that there are hundreds of complaints against these people with the BBB. I also contacted the company itself via e-mail and by leaving a phone message with a very scared operator who seemed surprised that I was polite about it. I have no idea who these jokers are, and I don't want to know, either!
Unauthorized charges
I noticed an unfamiliar charge deducted from my checking account posted 2 days ago. I wrote the information from my account and noticed an odd name. I called the number which was nothing but a recording. No live persons or answering machines to question. Researched a bit further and found I have no idea who this company is. I have never contacted anyone or attempted to buy anything. I did not authorize to pay this company any thing for any reason. All of a sudden they submitted an electronic check with my information and no signature. I have now contacted my bank to file an unauthorized fraudulent charge. This caused me to overdraft, and also unable to pay a few of my very important bills, no gas money or any money to buy any food if needed.
The complaint has been investigated and resolved to the customer’s satisfaction.
The above company withdrew $99.00 from my checking account unauthorized and with a fake check. This company may have been linked to a cash advance web site I was looking into and passed over but I did not authorize the money to be withdrawn.
I checked my checking account and there was a check with a weird number that came through for $99.00 causing my account to go into the negative and I assessed a overdraft fee of $35. I never gave this company permission to debit my account.
I checked my checking account 1 day before Christmas and noticed an unauthorized withdrawal of $99.00 from starter credit direct. In the state of the current economy, I am struggling to make ends meet and now I am worried about having the full amount for my due bills because of the fraud! This is a rip off. I never authorized this and don't understand why this company would do this.
This company took $99 dollars out of my checking account without my authorization. I have tried to find out more information but it is useless. This company needs to be put out of business and everyone's money returned. My bank will not refund my money, due to the fact it was a paper draft, and I only have 24-48 hours to contest it, that is not all I do not have checks, so I am confused on this and how I am out the $99. I have contacted my states Attonery Generals Office and filed a complaint.
today i noticed my account minus 99.00 and I went to the bank and disputed the charges
got credit and the bank wiil investigate
hope they press charges or something to stop this
MAN DIS JUST HAPPENED TO ME LIKE A FEW DAYS AGO AND IM PISSED AND WANT MY MONEY BACK NOW!
I noticed a charge for 99.00 out of my checking account 2 days ago and I am furious!
Times are hard and for people to take advantage of other people is sad. I want my money back and I mean now!
startercredit direct is a scam with a capital S. it has many "backdoors" so be careful.. i will use a local payday advance from now on.. i advise yu to do the same..
my name is joyce brand and i was not aware of starter credit direct can take money out of my account with out me knowing about it i am on a fixed income and barley making it to pay my bill i did not tell them that they can take any money out i am wanting that money to be put back in to my account its wrong for them to take it out with out asking me i need it back in my account
Fraud
The same thing happened as what was described by the other complaints. I have an appointment at the bank to file FRAUD charges against this company. Shame! Shame! Many people know your game!
The complaint has been investigated and resolved to the customer’s satisfaction.
Money was withdrawn from my checking account for the sum of $300.00 ($99.00 ) and this was not authorize from me I would like all activity to cease immediately. This was done for the month of January and a recent withdrawal in this month of February.
starter credit.com took money from my checking and it was not authorize and I want my $99.00 (times 3) returned to my account immediately I have the statements from my bank
These people are outright thieves... I was ripped off. $99.00 was debited from my account without my authorization.
This is my 3rd email complaint to you. When do you plan on responding. If I go back to the hospital with another stroke again I will be filing a law suit.
You must correct my bank account now and pay for the nsf funds you cost me. $99, plus $140 in nsf funds. Jerome Bradford
Hello i was reviewing some of the other complaints and i myself has been a victim of this fraud and i cant began to tell you how inconvienient this has been for me i had to close my account which i have bill pay set up though for other things now i have to call around and explain to these compaies that my account has changed and they need to set up automatic withdrawls from a new account number however i did manage to catch it so i havent gotten any overdrafts just yet and if i do once the bank says yes this is fraud the fees will be refunded back to me and also the checks i wrote before this mess will be honored by the bank...i have learned my lesson no to do anything over the internet again i am upset but not with the people but with myself for being so careless this will never happen to me again and for those who are looking for a contact for the company there is a number on the check that theyuse to debit your account the number if you havent already tried it is...[protected]
This is exactly what happened to me yesterday! I submitted information to United Loan payday service. They deposited $200 into my account. This was October 4, 2009. I opted to pay it in full plus their $60 interest fee on November 3rd.
Another company, StarterCreditDirect withdrew $99 from my account at the same time. This caused a domino affect that impacted five bills I had planned to pay at the same time. My bank charged me $35 times 5, plus United Loan's fee of an additional $50 because by now, my account was in the red and the $260 not available!
I called StarterCreditDirect who claimed I gave them permission to withdraw the $99 from my account without signature required via a Pre-authorized check from my bank!
I am in a huge battle with this company, who, if you give them five business days notice, will reimburse you. I talked to two of their associates demanding my $99 be deposited back into my account.
Of course, now, they are closed on the weekend. I sent two e mail messages to both these associates and my banks fraud division is doing an investigation.
What a hassle for $200 bucks. This has cost me the original $200 plus the $60, five bounced checks at $35 each, an additional $50 and $30 from United who penalized me for not having the $260 available on November 3rd.
More bad news -- I cannot pay my mortgage, car insurance, Comcast, health insurance and I have $152 to my name until December 3rd!
I have since cancelled that account at my bank and they issued me a new account number to stop the bleeding!
I have also contacted the Attorney General's Office as well as my lawyer and judge located in Massachusetts as well as the Fraud division from the bank.
Cross you fingers -- I have faith in a Higher Power ... (s)he didn't bring me this far to drop me on my head!
Advice to all who read this -- If it is too good to be true ... you know the rest...
Raging Rose In Raynham, Massachusetts
I also had 99.00 withdrawn from my account as well from Starter, Please do not do it people! You cannot get in touch with them as they claim that they will be in touch within 48 hours. I disputed it with my bank and should be refunded. I am going to report them to the local news station and also in CA. Do not in anyway give your information online if you don't feel it's safe.
Starter Credit has a bogus terms and conditions page about their application processing that says they would refund the 99.00 if you send them a bank statement within 5 days after their fraud check withdrawal out of your account. They give a fax number but I believe that it is a scam as well because I could not reach them all day.
they stole from me also i dont even know how they got my information now my account is frozen and bank of america is given me a hard time i reported fraud last month this company was still tryin to get in my accounts last week they will stop at nothing they will take $90.00-$99.00 out of your bank account at a time
I agree totally with ever complaint. They have stolen $99.00 from my account. I have no idea who this company is and I am having a hard time getting this money back from my bank.
Starter Credit Direct Stole $99 from my account
stole $99.00 plus $25.00 bounce fee
I went to the bank yesterday to withdraw m oney and I was told that a $25.00 fee had been deducted because on Dec. 1st this company tried to put a check through for $99.00, they resubmitted it and got the $99.00, which puts me at a loss of $124.00. I pulled up the copy of the check they used and I could barely make out what it read. I called the bank and the Cust. Service Agent, could not see it any better than I. I have tried to make out the 800 number on the check, but that is a dead issue since the check is so fuzzy, and all the letters and numbers are broken up. This company needs to be stopped. I was on a website for another reason, and got out very fast when I saw that the company wanted you to allow $99.00 fee. Fee for what? Is there such a company or is someone making good money using a bad printer for checks submitted to the bank. You can not see their router number or account number, and it does surprise me that the bank even let it go through. I'm not blaming the bank, it's this fraudulent company I am blaming and hoping something can be done with them. SHUT them down, they prey on us people who live check to check unable to even save a buck.
Can you tell me what website this was on?
I am also a victim of this scam they also took 99.00 out of my account and left me with a negative balance and i also got that fraudlent check if anybody else is a victim of this scam the number they left on my check was [protected] and i also agree that these people needed to be be stopped
They took 99.00 out of my bank maccount wothout my approval,I need help with a cancellation/refund
Starter credit took $99. 99 out of my bank account without my knowledge or consent and I need assistance cancelling this fraud to get a refund. See above complaints, what do you do about it and what is the offer of $99. 00 for, what was I supposed to get?
Read full review of Starter Credit Direct and 41 commentsMy refund
This company pull some money out of my checking account and ask for a refund they gave me a run around, by say i have to fill out forms to cancel but they gave me a false email address to receive this form I also ask them to send the form thru fax and I still didn't get a respond so what should i do? Plz advise smb!
What is this $99 fee for. I've never ordered anything from this website. I'm not even sure what this company is or what it does. but, it appears to be another way to exploit consumers whom are already suffering financially from this economic depression. I'm demanding that you remove the $99 charge plus the #37.50 overdreaft fee from my bank account. The arbitrary check number someone used is: 2763504.
If necessary, I will consult with my attorney.
I was checking out payday loans online, and I don't know why these people took the $99.00 from my account. But I can tell you one thing if people who called you would SPEAK ENGLISH there would not be as many problems as there is now. Also if THEY UNDERSTOOD NO or I'M NOT INTERESTED a lot of this stuff would not be happening. If You are checking about payday loans WHY WOULD YOU GIVE SOMEONE permission to take money out of YOUR ACCOUNT?
Just like everyone else, I was trying to get a payday loan online, got turned down, and then 2 days later I have a $99 dollar check that posted. The first response when I called the banks 800 number was that any company can create a check with a routing and account #. Finally I had to call the local branch I bank with and file a fraud complaint. Now I have to get new account numbers and everything. Even though I will be receiving my money back from the bank, I still think this company should pay, so I am pursuing this issue even further.
I was looking around for a pay-day loan i was running short on money for the bills that needed to be payed before my next payday some how this company received my account information and took $99.00 out with a fake check with out my permission or knowledge now I am overdrawn at my back for over $300.00 in NSF charges for starters if i had the extra $99.00 in the account i would of never been looking for a pay day loan is that I am thinking i have teamed up with my bank and we are going forward with fraud charges
is there any one that failed in the charges my bank is taking there time on this matter has any one received there money back from this company that says is out to help us repair our credit
I was just checking my bank account on line and found this withdrawal with a 6 digit number that I didn't recognize. It took several tries before I could get the check to come up where I could see it. I was very suspicious because I knew I had been watching my account closely and this $99.00 was something I didn't recognize. When I finally saw the check, I knew that is was a scam. I was furious and intend to get my money back and go after them if it costs me a lawyer fee to get them stopped. They have gotten by with way too much and it is time someone really go after them and I am just the person. I intend to let them know that also. I was just surfing and reading about cash advances and didn't approve anyone to do anything but they stole my information and took the money without my authorization. People, beware and learn a lesson from those of us who are telling you about this company!
I receieved a overdraft fee from my bank and they told me Starter Credit Direct is trying to take money out of my checking account that I didn't authorize. They have tried this 3 times and were trying to do it again while I was in the office at the bank. I was charged $35.00 for each time it was sent back. I have tried to call, put on hold, tried to e-mail and couldn't get thru. I was able to get things worked out at the bank, but I don't know exactly what happened or how they got my information. The e-mail didn't go thru because there was a mistake in the e-mail address and the above address is the one given when I tried to call. I hope this can be resolved immediately. I don't have the money in my account at this time. Having financial problems and this doesn't help. There are 2 different names of banks that is on the deposit:Westside Bank and First Regional. I hope this will help. My phone number is [protected]. My name is Cheryl Graham. E-mail zippy2steps@yahoo.com. Thank-you.
THIS COMPANY IS A FRAUD! THEY DEDUCTED $99.00 FROM MY CHECKING ACCOUNT. THEY ADVERTISE AS A PAYDAY LOAN, AND I NEEDED THE CASH, GAVE THEM MY CHECKING ACCOUNT # AND ROUTING NUMBER, AND INSTEAD OF GETTING A PAYDAY LOAN, THEY TOOK MY MONEY. PLUS I GOT 3 INSUFFICIENT FUNDS FEES FOR $33.00 EACH FOR THIS UNEXPECTED DEDUCTION. I CALLED AND TOLD THEM THEY HAD BETTER PUT THIS $99.00 BACK INTO MY ACCOUNT IMMEDIATELY, PLUS THE $99.00 FOR THE INSUFFICIENT FUNDS FEES FROM MY BANK BECAUSE OF THESE ###S. THIS COMPANY SHOULD BE BLOWN OFF THE UNIVERSE. I ALREADY HAVE A LAWYER INVOLVED, AND THIS COMPANY IS GOING TO BE OWING ALOT MORE THAN $99.
I COULDN'T BELIEVE IT WHEN I SAW THIS WEBSITE AND SAW ALL THE OTHER PEOPLE THEY SCREWED. I HAVE GOTTEN PAYDAY LOANS BEFORE AND HAD NO PROBLEMS WHATSOEVER. THIS COMPANY IS A FRAUD AND I WILL NEVER APPLY FOR A PAYDAY LOAN IN MY LIFE EVER AGAIN.
I BELIEVE WE SHOULD ALL FORM TOGETHER AND GO AFTER THIS COMPANY FOR OUR MONEY! I AM ALSO SENDING A LETTER TO OUR NEW PRESIDENT OF THE UNITED STATES! HE IS A WONDERFUL MAN AND HE IS GOING TO WIPE OUT ALL OF THESE FRAUD COMPANIES.
I need overdraft charges caused by this unknown online scam artist
returnrf to my checking account. This all started by my reponse to
a on line solicition to take out a loan which would be deposited in my account. Instead, I got charged an application fee, fee for ID theft
protection and this Starter Credit fraud. I gave my Bank account number to none of these scam artist. The information had to be given to them by the Pay Loan Network Scamers who continue to E-mail me.
I unsubcribe to five or 10 a day.. I'am not closing my account, I want to find these people and have them Jailed for fraud. The best way to get these chicken theives is leave the door open to the Hen House.
But First, stop the online loan Scamers in the bite and switch tactic.
I applied for a payday loan on the web and after looking at a site to choose a company to deal with. Even before the first payment was made, there was an unauthorized charge in the amount of $99.00 taken out of my account, along with an od charge of $32.00. I did not authorized this at all, and nowhere on the website did it state I would have to pay any kind of fee for finding the payday loan site. If I could afford the fee, then I wouldn't have needed to get a payday loan
MONIES WERE TAKEN FRAUDULENTLY OUT OF MY CHECKING ACCOUNT. THIS WAS UNAUTHORIZED I HAVE CALLED AND A PRE-RECORDING STATED CLOSED DUE TO CALLING AFTER BUSINESS OF THE TIME ZONE. I TRIED EMAILING BUT NO RESPONSE I HAVE TO CLOSE MY CHECKING ACCOUNT BUT WOULD LIKE EVERYONE TO COMPLAINT TO SHUT THIS FRAUDULENT BUSINESS DOWN.
KAREN
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