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StarHubbroadband and mobile data

My broadband at home show los red led blinking and not working. So all starhub tv, wifi and phone line are not working. When I call to check, they can't find out the issue (This is very common) and aaid technician will call back to me in 24hours. This is rediculas for customer to wait for 24hrs without wifi access. Then I request to waive my mobile data during the broadband down time because I have to consume own mobile data. But the customer service say this can not be done!!! What kind of service is this starhub, your own fault and want customer to bare for it???

Cl
May 16, 2017

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