Menu
CB Bars and Cafes Starbucks 4 King Street West, Toronto, ON, M5H 1B6, CA
Starbucks company logo
Starbucks
reviews & complaints
Starbucks company logo

Starbucks

4 King Street West, Toronto, ON, M5H 1B6, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
5:00 am - -12:00 pm
Tue
5:00 am - -12:00 pm
Wed
5:00 am - -12:00 pm
Thu
5:00 am - -12:00 pm
Fri
5:00 am - -12:00 pm
Sat
6:00 am - -12:00 pm
Sun
6:00 am - 11:30 pm
ComplaintsBoard
C
6:34 pm EDT

Starbucks - awful service

Once loved Starbucks for the service and fact that Soy milk is never a problem (I have a milk allergy)...until today. King and Yonge Street location in Toronto - stay away as they have the worst service imaginable. Tall African Canadian Barista clearly bothered by fact I asked for soy milk. I can't even begin to describe how rude this woman was. At one point I though she was going to throw the soy milk at me, instead she placed it as far out of my reach as she could so I would get more annoyed. Will never go back, already told my story numerous times. The best advertising is a happy customer and the worst is an unhappy one.

Read full review of Starbucks and 9 comments
Hide full review
9 comments
Add a comment
T
T
Tamara Nunnery
, US
Mar 09, 2016 7:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

Don't patron Starbucks but was given a gift card. Ordered 1 slice of banana bread. At window employee told me it was not his fault that they have other customers with larger orders. Attitude is probably why this person is working at Starbucks and not a real company. NEVER will visit there again.

S
S
Sarahjjp
Chicago, US
Jan 06, 2013 1:35 pm EST

Clearly the op is NOT racist. And it's OBVIOUS that almost all of the comments are by the miserable employee. If she and the other emploees actually did make fun of the customer, that's a reflection of how incredibly pathetic they are, not a negative reflection of the customer. They screw up her drink, they are rude, they make fun of her and on top of it, they make up lies that she's a racist. WOW. It's clear that the op was telling the truth. Ugh, having to deal with these trash people every day, yuck. She should be happy that she isn't that miserable employee, cause if she's this much of a ###, her life must really suck.

H
H
H3H3
, CA
Sep 25, 2009 4:49 pm EDT

Yeah, you do sound mighty racist. I would bet that you'd never mention the barista's race had she been white.
You ###ing bigot. I wholeheartedly agree with the posters above who point out that the people who work at that store are probably happier to have lost your busniness. Some customers just aren't worth the trouble; and you are just not worth the trouble.

C
C
CoffeMan
Winnipeg, CA
Jul 08, 2009 10:28 am EDT

The worst Starbucks in Winnipeg for services and drinks is 1430 Ellice Street...Sorry but the service sucks and they cant make a strawberry and cream frapp... it always taste weak or too icy...

B
B
billiejoeisevil
Maumee, US
Jun 24, 2009 3:14 pm EDT

I love this thread. I worked for Starbucks for a few years, and the worst customers were always the ones that I wished would never come back. Congrats, Toronto Starbucks, this horrible lady won't ever be coming back!

phiit29
phiit29
Toronto, CA
Jun 20, 2009 7:48 pm EDT

Oh boy. If I were the original poster, I'd be terribly embarassed about my behaviour. She is a ###!
I have only ever had amazing experiences at that location. The baristas rock! Often give me free tastes of drinks/snacks and never charge me for soy :)

R
R
rootsm3
Landing, US
Feb 26, 2009 5:55 pm EST

HA! You got yours lady. Stop being so entitled.

J
J
jmar
,
Sep 14, 2008 1:57 pm EDT

By far, the death of Starbucks is the Drive-thru window. Starbucks killed whatever atmosphere they were after when they went the way of McDonalds with the drive thru. I stand in line and watch every Barista behind the counter fall all over each other to take care of the DT line without so much as eye contact in my direction as I stand in front of the register. Next time, I'm gonna walk out with one of those expensive coffee makers they have on the shelves...hey they're not paying attention...Ill make my Starbucks coffee at home on my new machine.

A
A
African Canadian Girl
,
Aug 19, 2008 9:30 pm EDT

You are so racist it keeps me up at night.
I AM THE "AFRICAN CANADIAN" FROM STARBUCKS.
You come in every morning, treat me and my co-workers like ###, and are always ### about your soy milk. You're a ###, and we make fun of you on the daily.

Have a nice day!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.