When I contacted this company for a quote, I got a decent quote and said I would call back and them know if I will continue business with them. Practically, every day for almost 2 weeks, I would get a call from "the Liorna" girl bugging me to know if I had made a decision. I would also always get the "god bless you" and other religious references in hopes that this would show the company's sincerity and loyalty.
Because they had a decent price and they found me the cheapest company to ship my car (which is another story), I decided to go with them. 2 days before they were supposed to arrive, they call me and tell me they need to come a day early. "Something came up" and they would rather spend more time the day before instead of rush on the scheduled day. I agreed but also got some free boxes and packing of the boxes, out of it. They arrive the next day, 3 hours late and leave by putting a hole in my wall and forgetting things I had asked them to take as well as leaving the screw-in leg of my couch by the wall.
They also charged me for an entire case of packing tape, when they only used 14 (so they say) and then leave the 14 unused rolls in my apartment.
They say there are no hidden fees but when they get to your place, boxes for the TV's and other things (including the tape!!!) add up. It's $3 per roll of tape!!!!!
On the contract I asked my things to be delivered by 8/2 to Minneapolis. I called them yesterday, 7/30 to confirm arrival and low and behold, there is something wrong with the transmission on the truck. I call again today, 7/31, and the truck has not yet left. There is no telling when my things will arrive. Like you, I hope I don't end up waiting for weeks, Oussama.
I'm very disappointed and angry and will make sure I have my way with this company. They are the most unreliable, unprofessional company I have ever worked with, and I have moved a few times like this. If we get enough complaints this way, we can probably contact the better business bureau!
T.V.- I wish you luck!