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Staples / repaired computer at an undisclosed price

United States Review updated:

When I dropped my older Dell tower off to be upgraded with memory, Jason told me that it needed to be cleaned, so I agreed. I asked for some kind of antivirus and he replied that it would only be $25 installed so I said to go ahead and install it. He gave me a work orderthat had $75.circled not paid.

I returned to Staples yesterday to inquire if it was ready- no one called, just on speck- I was told that it was ready and the toal was $274.77 plus tax.Needless to say, I am upset.

Ol
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Comments

  • Si
      20th of Jun, 2012

    Take a peek at your paperwork. It says (in legalese, of course) that we cannot charge you for work you did not agree to.

    Additionally, it may be illegal in your state for them to try to charge you anything more than the quoted price.

    Corporate number. Call it.

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