Stanley Steemer Lafayette, Indianacleaning 2 rooms

My name is sue eckenrode living at 492 maple street, west lafayette, indiana 47906. I am requesting a payment refund due to substandard work. Specifically, the wall to wall carpeting was left with stripes and absolutely soaked taking 2 days to dry. I called stanley steemer lafayette and reported the outcome of their service. They returned to resolve the stripe problem. Unfortunately, the stripes grew more faint but did not disappear. Now that christmas is over, the furniture has been placed back to the original arrangement showing really dark stripes in some areas. The lafayette office has had the opportunity to correct the problem. I will not try a another resolution. I cannot allow the hardwood floor residing underneath the carpeting another 2 days of being wet. I worry about damage and mold. I am asking for my payment be returned to me immediately.

Jan 09, 2017

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