Standard Chartered - Manhattan Card / charging of the service that was denied to renew

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I am having a Manhattan Credit Card ending with 6905. I had opted for Card Enhancement facility last year. However, the renewal was not accepted by me. Then too, my account was charged and enhancement pack was sent to me. I have returned that pack to SCB. It was communicated by me immidiately and even then my account was charged for Rs.4000 + Service tax. Now SCB has credited back to my account with 25% deduction and communicated that it is their cancellation policy. It is shocking to see the charges that have been levied to me for a service for which I have not given a concent.

Shirish Kalamkar

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