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Standard Chartered Bank / international transfer inquiry

United States Review updated:

Dear Sir, I have a disputed transfer case where one your customer supposedly has transferred 450 EURs from her account to my Austria bank account.
The transfer supposedly took place on 14th June and up to day I have no sign of any booking in my account in Austria.
The person (Mrs Elaine Crafford) sent me this transfer confirmation:

Standard Chartered
Transfer Ref No:- 768820943SCB
14 June-2018
Dear Elaine Crafford,

Standard Chartered Bank eLectronic Notification Service (SCBeNS)

We wish to inform you that a Debit transaction occurred on your account with us.

The details of this transaction are shown below:

Transaction Notification
Account Number : 5***********8379
Transaction Location : E-CHANNEL
Description : CASH TRANSFER FROM BANK
Amount : € 450.00 EUR
Value Date : 14-June-2018
Remarks : -000601- -SC-Bank EBranch . Michigan MIUSASTAN4262000601
Time of Transaction : 09:19 AM
Document Number : [protected]

The balances on this account as at 09:19 AM are as follows;

Current Balance
:€2, 970.41EUR

Available Balance
€2, 970.41 EUR

Thank you for choosing Standard Chartered Bank PLC
"Your Internet Banking user ID and password, ATM card number and PIN are confidential and should never be disclosed to anyone".
Also you can contact the Bank Of SCBank® direct with this e mail address for further enquiry at: [protected]@fastservice.com

THANKS FOR USING BANK OF STANDARD CHARTERED TRANSFER.
THIS IS AN AUTOMATED MESSAGE DO NOT REPLY TO THIS EMAIL ADDRESS, AS YOU CAN CONTACT THE STANDARDCHARTERED US. BRANCH, BANK MANAGER THROUGH OUR CUSTOMER SERVICE EMAIL: [protected]@fastservice.com

As I learned today, international transfers take about 4-5 business days. This transfer supposedly happened on 14th June.
Can you please check on this and get back to me on what can I expect ?
Thanks,
yours sincerely, I. Keller

Ik
Jun 25, 2018
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Comments

  • Da
      Aug 29, 2018

    Mr. Keller,
    although I'm not a co-worker of the Standard Chartered I am able to explain the situation you're in and I will answer directly: in the bank's ownership there is neither such email as '[protected]@fastservice.com' nor does the co-worker contacting you exist, most probably. My case looked similar: I had sold an item to a woman in Algeria(if I remember correctly) and was receiving messages from the address given above. However it seemed suspicious that there is a second 'i' in the address so I informed the true Standard Charted about the problem and they told me that the email-address I had been receiving messages from indeed was incorrect and that the person being the transfer-manager was not employed. Whats more you also probably had to pay an additional amount of money because of the minimal value that can be transferred globally. In return the false bank would pay you 50EUR, right? But the truth is, there is no minimal value that can be transferred. Versuchen Sie den Mitarbeiter anzurufen. Seine Nummer war falsch, mindestens bei mir. Ich würde die Sache bei der Polizei melden, die Emails dürften Ihnen als Beweis dienen. Außerdem ist es möglich mit diesen Emails die IP-Adresse des Betrügers zu lokalisieren. Das ist alles, was ich ihnen sagen wollte. Ich wünsche Ihenn viel Glück.

    0 Votes
  • Da
      Aug 29, 2018

    @Daniel Z. Was ich damit sagen wollte ist, dass Sie, so wie ich, betrogen wurden.

    0 Votes

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