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Standard Bank South Africahouse insurance claim rejected/ hlc18-003956

Good day
I put in a claim for my Lapa thats looks like it is now falling to one side,
the contractor came out the bank send Nkosi lapa, just to get a rejected answer
from the bank telling me that it is old damage.

I bought the house in 2012 and on my contract of the house and the assessors contrac
it does not state anywhere that the lapa had any damage.

Now my structure of the lapa is a danger zone. i do have little chrildren
what do i need to do to get Standard Bank to do there job, as i do pay
for Insurance everytmonth
My policy nr: [protected]
you can call : [protected]

Ch
Dec 03, 2018

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