Forgot password (or it quit working). I have asked 8 times for a reset link. I get the same email below promising a link has been sent, and it has not. the associated ticket is marked as solved and it is not.

Desmond miles (support)
May 16, 9:18 am pdt

Hi _,

Thanks for contacting us!

Sorry to hear you're having trouble logging in. I sent you a new password reset email to the email address we have on file now.

If you do not receive that, please add "[protected]" to your email contact list to make sure these emails are not going to junk or spam. you can then request a new password from our main website after doing so here.

Once you are logged in, please click your name at the top-right corner of the website, then select "account" – you can update your email/password if needed.

If you still do not get the password reset email, please reply back here so I can dig into this deeper. hope you're having a great day otherwise!

Your support hero,

May 16, 2017

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