St Francis Hospital / Billing department
12/31/15 @ 12:20pm disgusting attitude from a Billing Deptartment lady by the name of Shelly. called my facility in regards to a bill. Had a very nasty attitude and even had the nerve to laugh at me sarcastically while I told her I would look for the information. Talk about wanting to reach through a phone at someone. I have heard about St.Francis and never in a good way and now I see why. will be trying to call her number and speak to her supervisor today and make an actual complaint. disgusting behavior from a Customer Service standpoint.