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Ssense / where is my money?

1 Canada
Contact information:

I have purchase a pair of heels from www.ssense.com and when I received them they were several sizes bigger. I contacted customer service and they said that I could send them back for a refund. I thought that was the best thing to do so I agreed. They gave me a return address and I shipped the heels back. Later they contacted me and said that they received the heels and that I'll get my refund soon. It is now over a month and still no money. Worst part is that I can't reach them.

No
Nov 10, 2016

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